Abstract
Users aren't always rational logical beings---emotion plays an often overlooked role in user acceptance of technology.
- Davis, F. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 13, 3 (1989), 319--340.Google ScholarDigital Library
- Kim, J., Lee, J. and Choi, D. Designing emotionally evocative homepages: an empirical study of the quantitative relations between design factors and emotional dimensions. International Journal of Human-Computer Studies 59, 6 (2003), 899--940. Google ScholarDigital Library
- Lavie, T. and Tractinsky, N. Assessing dimensions of perceived visual aesthetics of Web sites. International Journal of Human-Computer Studies. In press, corrected proof. Google ScholarDigital Library
- Mundorf, M., Westin, S., and Dholaski, N. Effects of hedonic components and user's gender on the acceptance of screen-based information services. Behaviour & Information Technology 12, 5 (1993), 293--303.Google ScholarCross Ref
- Norman, D.A. Emotion and design: Attractive things work better. Interactions: New Visions of Human-Computer Interaction IX, 4 (2002), 36--42. Google ScholarDigital Library
- Russell, J.A. Core affect and the psychological construction of emotion. Psychological Review 110, 1 (2003), 145--172.Google ScholarCross Ref
- Russell, J.A. and Pratt, G. A description of the affective quality attributed to environments. Journal of Personality and Social Psychology 38 (1980), 311--322.Google ScholarCross Ref
- Schenkman, B.N. and Jonsson, F.U. Aesthetics and preferences of Web pages. Behaviour & Information Technology 19, 5 (2000), 367--377.Google ScholarCross Ref
- Tractinsky, N., Katz, A.S. and Ikar, D. What is beautiful is usable. Interacting with Computers 13 (2000), 127--145.Google ScholarCross Ref
- van der Heijden, H. Factors influencing the usage of Web sites---The case of a generic portal in the Netherlands. Information & Management 40, 6 (2003), 541--549. Google ScholarDigital Library
- Venkatesh, V. Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research 11, 4 (2000), 342--365. Google ScholarDigital Library
- Yi, M.Y. and Hwang, Y. Predicting the use of Web-based information systems: Self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model. International Journal of Human-Computer Studies, forthcoming. Google ScholarDigital Library
Index Terms
- The importance of affective quality
Recommendations
Affective Learning: Empathetic Agents with Emotional Facial and Tone of Voice Expressions
Empathetic behavior has been suggested to be one effective way for Embodied Conversational Agents (ECAs) to provide feedback to learners' emotions. An issue that has been raised is the effective integration of parallel and reactive empathy. The aim of ...
Affective Quality and Cognitive Absorption: Extending Technology Acceptance Research
HICSS '06: Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 08Agarwal and Karahanna (2000) suggested that holistic user experiences with IT contribute to users' evaluation of and reaction to using the technology. They proposed and empirically tested a construct named cognitive absorption that has preceding effects ...
Affective guidance of intelligent agents: How emotion controls cognition
How do emotions and moods color cognition? In this article, we examine how such reactions influence both judgments and cognitive performance. We argue that many affective influences are due, not to affective reactions themselves, but to the information ...
Comments