nach oben

Journal of Business Ethics

Erschienen in:

12.06.2019 | Review Paper

A Dynamic Review of the Emergence of Corporate Social Responsibility Communication

verfasst von: Nataša Verk, Urša Golob, Klement Podnar

Erschienen in: Journal of Business Ethics | Ausgabe 3/2021

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

Recent reviews show a rapid increase in the corporate social responsibility (CSR) communication literature. However, while mapping the literature and the field of CSR communication, they do not fully capture the evolutionary character of this emerging interdisciplinary endeavour. This paper seeks to fill this gap by presenting a follow-up study of the CSR communication literature from a dynamic perspective, which focuses on micro-discursive changes in the field. A bibliometric approach and frame theory are used to examine (dis)continuities in the development of field ‘frames’ in three consecutive periods between 2002 and 2016. The article highlights the growing fragmentation of the CSR communication field over time and the existence of 11 distinct frames during the field’s emergence, whereby the two most prominent in the three time periods are the reporting and business case frames. Regardless, they are subjected to discursive changes as well. For example, they become split into stakeholder-focused, business case and institutionalisation frame and contested by the constitutive logic, respectively. The paper argues that interdisciplinary fields like CSR communication can rarely exist without contestation. It also shows that micro-framing processes such as fragmentation, merging and extension visibly shape the identified field frames and the overall discursive dynamic of the CSR communication field while investigating their value for sustaining the field’s polyphonic state and further development. The study findings suggest that additional cross-fertilisation processes between the CSR communication literature and sustainability and digital communication research hold the potential to influence the next stage of the field’s discursive evolution.

Vorheriger Artikel Can You Drink Money? Integrating Organizational Perspective-Taking and Organizational Resilience in a Multi-level Systems Framework for Sustainability Leadership

Nächster Artikel Tensions and Struggles in Tackling Bribery at the Firm Level: Perspectives from Buddhist-Enacted Organizational Leaders

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Andreu, L., Casado-Díaz, A. B., & Mattila, A. S. (2015). Effects of message appeal and service type in CSR communication strategies. Journal of Business Research, 68(7), 1488–1495.

Ångman, E. (2013). Was this just for show? Discursive opening and closure in a public participatory process. Environmental Communication: A Journal of Nature and Culture, 7(3), 409–426.

Bohman, J. (2004). Expanding dialogue: The Internet, the public sphere and prospects for transnational democracy. The Sociological Review, 52(1), 131–155.

Bolton, D. (2018). CSR, stakeholders and complexity: Seeking certainty in decision-making. In D. Crowther, S. Seifi, & A. Moyeen (Eds.), The goals of sustainable development. Responsibility and governance (pp. 55–76). Singapore: Springer.

Bourdieu, P. (1991). The peculiar history of scientific reason. Sociological Forum, 6(1), 3–26.

Braam, H. F., Moed, H. F., & van Raan, A. F. J. (1991). Mapping of science by combined co-citation and word analysis: I. Structural aspects. Journal of the American Society for Information Science, 42(4), 233–251.

Brennan, N. M., Merkl-Davies, D. M., & Beelitz, A. (2013). Dialogism in corporate social responsibility communications: Conceptualising verbal interaction between organisations and their audiences. Journal of Business Ethics, 115(4), 665–679.

Brown, T. (2016). Sustainability as empty signifier: Its rise, fall, and radical potential. A Radical Journal of Geography, 48(1), 115–133.

Brunton, M., Eweje, G., & Taskin, N. (2017). Communicating corporate social responsibility to internal stakeholders: Walking the walk or just talking the talk? Business Strategy and the Environment, 26(1), 31–48.

Capriotti, P., & Moreno, A. (2007). Corporate citizenship and public relations: The importance and interactivity of social responsibility issues on corporate websites. Public Relations Review, 33(1), 84–91.

Carragee, K. M., & Roefs, W. (2004). The neglect of power in recent framing research. Journal of Communication, 54(2), 214–233.

Castelló, I., & Lozano, J. M. (2011). Searching for new forms of legitimacy through corporate responsibility rhetoric. Journal of Business Ethics, 100(1), 11–29.

Chandler, D., & Werther, W., Jr. (2014). Strategic corporate responsibility: Stakeholders, globalization, and sustainable value creation. Los Angeles, CA: Sage.

Chaudhri, V. (2016). Corporate social responsibility and the communication imperative: Perspectives from CSR managers. International Journal of Business Communication, 53(4), 419–442.

Chauvey, J. N., Giordano-Spring, S., Cho, C. H., & Patten, D. M. (2015). The normativity and legitimacy of CSR disclosure: Evidence from France. Journal of Business Ethics, 130(4), 789–803.

Christensen, L. T., & Cheney, G. (2011). Interrogating the communicative dimensions of corporate social responsibility. In Ø. Ihlen, J. L. Barlett, & S. May (Eds.), The handbook of communication and corporate social responsibility (pp. 491–504). Oxford, England: Wiley-Blackwell.

Christensen, L. T., Morsing, M., & Thyssen, O. (2015). The polyphony of values and the value of polyphony. Journal for Communication Studies, 8(1), 9–25.

Christensen, L. T., & Schoeneborn, D. (2017). The corporate construction of transparency and (in)transparency. In A. Rasche, M. Morsing, & J. Moon (Eds.), Corporate social responsibility: Strategy, communication, governance (pp. 350–370). Cambridge: Cambridge University Press.

Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2011). An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the fuzzy sets theory field. Journal of Infometrics, 5(1), 146–166.

Colleoni, E. (2013). CSR communication strategies for organizational legitimacy in social media. Corporate Communications: An International Journal, 18(2), 228–248.

Coulter, N., Monarch, I., & Konda, S. (1998). Software engineering as seen through its research literature: A study in co-word analysis. Journal of American Society for Information Science, 49(13), 1206–1223.

Coupland, C. (2006). Corporate social and environmental responsibility in web-based reports: Currency in the banking sector? Critical Perspectives on Accounting, 17(7), 865–881.

Craig, R. T. (1999). Communication theory as a field. Communication Theory, 2(1), 119–161.

Crane, A., & Glozer, H. (2016). Researching corporate social responsibility communication: Themes, opportunities and challenges. Journal of Management Studies, 53(7), 1223–1252.

Dao, V., Langella, I., & Carbo, J. (2011). From green to sustainability: Information technology and an integrated sustainability framework. The Journal of Strategic Information Systems, 20(1), 63–79.

Dong, S., Burritt, R., & Qian, W. (2014). Salient stakeholders in corporate social responsibility reporting by Chinese mining and minerals companies. Journal of Cleaner Production, 84, 59–69.

de Grosbois, D. (2016). Corporate social responsibility reporting in the cruise tourism industry: A performance evaluation using a new institutional theory based model. Journal of Sustainable Tourism, 24(2), 245–269.

Deetz, S. (1992). Democracy in an age of corporate colonization: Developments in communication and the politics of everyday life. Albany, GA: State University of New York Press.

Devin, B. L., & Lane, A. B. (2014). Communicating engagement in corporate social responsibility: A meta-level construal of engagement. Journal of Public Relations Research, 26(5), 436–454.

Dogan, M. (1997). The new social sciences: Cracks in the disciplinary walls. International Social Science Journal, 49(153), 429–443.

Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8–19.

Eberle, D., Berens, G., & Li, Ting. (2013). The impact of interactive corporate social responsibility communication on corporate reputation. Journal of Business Ethics, 118(4), 731–746.

Einwiller, S., Ruppel, C., & Schnauber, A. (2016). Harmonization and differences in CSR reporting of US and German companies: Analyzing the role of global reporting standards and country-of-origin. Corporate Communications: An International Journal, 21(2), 230–245.

Elving, W. J. L., Golob, U., Podnar, K., Nielsen, A. E., & Thomsen, C. (2015). The bad, the ugly and the good: New challenges for CSR communication. Corporate Communications: An International Journal, 20(2), 118–127.

Entman, R. (1993). Framing: Toward clarification of a fractured paradigm. Journal of Communication, 43(4), 51–58.

Etter, M. (2014). Broadcasting, reacting, engaging—Three strategies for CSR communication in Twitter. Journal of Communication Management, 18(4), 322–342.

Fagerberg, J., & Verspagen, B. (2009). Innovation studies—The emerging structure of a new scientific field. Research Policy, 38(2), 218–233.

Farache, F., & Perks, K. J. (2010). CSR advertisements: A legitimacy tool? Corporate Communications: An International Journal, 15(3), 235–248.

Freeman, R. E., & Velamuri, S. R. (2006). A new approach to CSR: Company stakeholder responsibility. In A. Kakabadse & M. Morsing (Eds.), Corporate social responsibility (pp. 9–23). London: Palgrave Macmillan.

Frickel, S. (2004). Building an interdiscipline: Collective action framing and the rise of genetic toxicology. Social Problems, 51(2), 269–287.

Frickel, S., & Gross, N. (2005). A general theory of scientific/intellectual movements. American Sociological Review, 70(2), 204–232.

Fuchsman, K. (2012). Interdisciplines and interdisciplinarity: Political psychology and psychohistory compared. Issues in Interdisciplinary Studies, 30, 128–154.

Giannarakis, G. (2014). The determinants influencing the extent of CSR disclosure. International Journal of Law and Management, 56(5), 393–416.

Gibbons, M., Limoges, C., Nowotny, H., Schwartzman, S., Scott, P., & Trow, M. (1994). The new production of knowledge: The dynamics of science and research in contemporary societies. London: Sage.

Gillian, K. (2008). Understanding meaning in movements: A hermeneutic approach to frames and ideologies. Social Movement Studies, 7(3), 247–265.

Golob, U., Podnar, K., Elving, W. J. L., Nielsen, A. E., Thomsen, C., & Schultz, F. (2013). CSR communication: Quo vadis? Corporate Communications: An International Journal, 18(2), 176–192.

Golob, U., Verk, N., Nielsen, A. E., Thomsen, C., Elving, W. J. L., & Podnar, K. (2017). The communicative stance of CSR: Reflections on the value of CSR communication. Corporate Communications: An International Journal, 22(2), 166–177.

Gray, B., Purdy, J. M., & Schahzad, A. (2015). From interactions to institutions: Microprocesses of framing and mechanisms for the structuring of institutional fields. Academy of Management Review, 40(1), 115–143.

Hahn, T., Figge, F., Pinkse, J., & Preuss, L. (2018). A paradox perspective on corporate sustainability: Descriptive, instrumental, and normative aspects. Journal of Business Ethics, 148(2), 235–248.

Hambrick, D. C., & Chen, M.-J. (2008). New academic fields as admittance-seeking social movements: The case of strategic management. Academy of Management Review, 33(1), 32–54.

Hartman, L. P., Rubin, R. S., & Dhanda, K. K. (2007). The communication of corporate social responsibility: United States and European Union multinational corporations. Academy of Management Review, 74(4), 371–389.

He, Q. (1999). Knowledge discovery through co-word analysis. Library Trends, 48(1), 133–159.

Heikkurinen, P., & Bonnedahl, K. J. (2013). Corporate responsibility for sustainable development: A review and conceptual comparison of market- and stakeholder-oriented strategies. Journal of Cleaner Production, 43, 191–198.

Hoffman, A. J. (1999). Institutional evolution and change: Environmentalism and the U.S. chemical industry. Academy of Management Journal, 42(4), 351–371.

Hong, S. Y., & Rim, H. (2010). The influence of customer use of corporate website: Corporate social responsibility, trust, and word-of-mouth communication. Public Relations Review, 36(4), 389–391.

Hsu, K.-T. (2012). The advertising effects of corporate social responsibility on corporate reputation and brand equity: Evidence from the life insurance industry in Taiwan. Journal of Business Ethics, 109(2), 189–201.

Idowu, S. O., & Towler, B. A. (2004). A comparative study of the contents of corporate social responsibility reports of UK companies. Management of Environmental Quality: An International Journal, 15(4), 420–437.

Isenmann, R. (2006). CSR online: Internet based communication. In J. Jonker & M. de Witte (Eds.), Management models for CSR (pp. 247–256). Berlin: Springer.

Jahdi, K. S., & Acikdilli, G. (2009). Marketing communications and corporate social responsibility (CSR): Marriage of convenience or shotgun wedding. Journal of Business Ethics, 88(1), 103–113.

Jamali, D. (2008). A stakeholder approach to corporate social responsibility: A fresh perspective into theory and practice. Journal of Business Ethics, 82(1), 213–281.

Jensen, K. B. (2012). A handbook of media and communication research: Qualitative and quantitative methodologies. London: Routledge.

Johansen, T. S., & Nielsen, A. E. (2011). Strategic stakeholder dialogues: A discursive perspective on relationship building. Corporate Communications: An International Journal, 16(3), 204–217.

Jones, P., Comfort, D., & Hillier, D. (2006). Reporting and reflecting on corporate social responsibility in the hospitality industry: A case study of pub operators in the UK. International Journal of Contemporary Hospitality Management, 18(4), 329–340.

Jones, C., & Livne-Tarandach, R. (2008). Designing a frame: Rhetorical strategies of architects. Journal of Organizational Behavior, 29(8), 1075–1099.

Kent, M. L., & Taylor, M. (2016). From Homo Economicus to Homo Dialogicus: Rethinking social media use in CSR communication. Public Relations Review, 42(1), 60–67.

Kilian, T., & Hennigs, N. (2014). Corporate social responsibility and environmental reporting in controversial industries. European Business Review, 26(1), 79–101.

Kim, Y. (2014). Strategic communication of corporate social responsibility (CSR): Effects of stated motives and corporate reputation on stakeholder responses. Public Relations Review, 40(5), 838–840.

Kleine, A., & von Hauff, M. (2009). Sustainability-driven implementation of corporate social responsibility: Application of the integrative sustainability triangle. Journal of Business Ethics, 85(3), 517–533.

Kolk, A., & Lenfant, F. (2010). MNC reporting on CSR and conflict in Central Africa. Journal of Business Ethics, 93(2), 241–255.

Korschun, D., & Du, S. (2013). How virtual corporate social responsibility dialogues generate value: A framework and propositions. Journal of Business Research, 66(9), 1494–1504.

Kozlowski, A., Searcy, C., & Bardecki, M. (2015). Corporate sustainability reporting in the apparel industry: An analysis of indicators disclosed. International Journal of Productivity and Performance Management, 64(3), 377–397.

KPMG. (2011). KPMG International Survey of Corporate Responsibility Reporting. Accessed September 30, 2016, from https://www.kpmg.com/PT/pt/IssuesAndInsights/Documents/corporate-responsibility2011.pdf.

Kuhn, T. S. (1962). The structure of scientific revolutions. Chicago, IL: University of Chicago Press.

Kuhn, T., & Deetz, S. (2008). Critical theory and corporate social responsibility: Can and should we get beyond cynical reasoning? In A. Crane, A. McWilliams, D. Matten, J. Moon, & D. Siegel (Eds.), The Oxford handbook of corporate social responsibility (pp. 173–196). Oxford: Oxford University Press.

L’Etang, J., Lugo-Ocando, J., & Ahmad, Z. A. (2011). Corporate social responsibility, power and strategic communication. In Ø. Ihlen, J. L. Barlett, & S. May (Eds.), The handbook of communication and corporate social responsibility (pp. 170–187). Oxford: Wiley-Blackwell.

Landström, H., Harirchi, G., & Åström, F. (2012). Entrepreneurship: Exploring the knowledge base. Research Policy, 41(7), 1154–1181.

Lattemann, C., Fetscherin, M., Alon, I., Li, S., & Schneider, A.-M. (2009). CSR communication intensity in Chinese and Indian multinational companies. Corporate Governance: An International Review, 17(4), 426–442.

Lauesen, M. L. (2013). CSR in the aftermath of the financial crisis. Social Responsibility Journal, 9(4), 641–663.

Lauritsen, B. D., & Perks, K. J. (2015). The influence of interactive, non-interactive, implicit and explicit CSR communication on young adults’ perception of UK supermarkets’ corporate brand image and reputation. Corporate Communications: An International Journal, 20(2), 178–195.

Lee, M.-D. P. (2008). A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead. International Journal of Management Reviews, 10(1), 53–73.

Leydesdorff, L. (1991). The static and dynamic analysis of network data using information theory. Social Networks, 13(4), 301–345.

Ligeti, G., & Oravecz, A. (2009). CSR communication of corporate enterprises in Hungary. Journal of Business Ethics, 84(2), 137–149.

Lock, I., & Seele, P. (2015). Analyzing sector-specific CSR reporting: Social and environmental disclosure to investors in the chemicals and banking and insurance industry. Corporate Social Responsibility and Environmental Management, 22(2), 113–128.

Mahoney, L. S., Thorne, L., Cecil, L., & LaGore, W. (2013). A research note on standalone corporate social responsibility reports: Signalling or greenwashing? Critical Perspectives on Accounting, 24(4–5), 350–359.

Maignan, I., & Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3–19.

Maignan, I., & Ralston, A. (2002). Corporate social responsibility in Europe and the U.S.: Insights from businesses’ self-presentations. Journal of International Business Studies, 33(3), 497–514.

Mark-Herbert, C., & von Schantz, C. (2007). Communicating corporate social responsibility—Brand management. Electronic Journal of Business Ethics and Organization Studies, 12(2), 4–11.

Mattila, A. S., Hanks, L., & Kim, E. E. K. (2010). The impact of company type and corporate social responsibility messaging on consumer perceptions. Journal of Financial Services Marketing, 15(2), 126–135.

McWilliams, A., & Siegel, D. S. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.

Michelon, G., Pilonato, S., & Ricceri, F. (2015). CSR reporting practices and the quality of disclosure: An empirical analysis. Critical Perspectives on Accounting, 33, 59–78.

Momin, M. A., & Hossain, M. (2011). Corporate social responsibility (CSR) reporting by multinational corporations (MNCs) subsidiaries in an emerging country. Corporate Ownership and Control, 9(1), 96–114.

Montiel, I. (2008). Corporate social responsibility and corporate sustainability: Separate pasts, common futures. Organization & Environment, 21(3), 245–269.

Moon, J. (2005). An explicit model of business–society relations. In A. Habisch, J. Jonker, M. Wegner, & R. Schmidpeter (Eds.), Corporate social responsibility across Europe (pp. 51–65). Berlin: Springer.

Moon, J. (2007). The contribution of corporate social responsibility to sustainable development. Sustainable development, 15(5), 296–306.

Moon, J., & Vogel, D. (2008). Corporate social responsibility, government and civil society. In A. Crane, A. McWilliams, D. Matten, J. Moon, & D. Siegel (Eds.), The Oxford handbook of corporate social responsibility (pp. 303–323). Oxford: Oxford University Press.

Moratis, L. (2014). The perversity of business case approaches to CSR: Nuancing and extending the critique of Nijhof & Jeurissen. International Journal of Sociology and Social Policy, 34(9/10), 654–669.

Morsing, M. (2006). Corporate social responsibility as strategic auto-communication: On the role of external stakeholders for member identification. Business Ethics: A European Review, 15(2), 171–182.

Morsing, M. (2017). CSR communication: What is it? Why is it important? In A. Rasche, M. Morsing, & J. Moon (Eds.), Corporate social responsibility: Strategy, communication, governance (pp. 281–306). Cambridge: Cambridge University Press.

Morsing, M., Schultz, M., & Nielsen, K. U. (2008). The ‘Catch 22’ of communicating CSR: Findings from a Danish study. Journal of Marketing Communications, 14(2), 97–111.

Nag, T., & Bhattacharyya, A. K. (2016). Corporate social responsibility reporting in India: Exploring linkages with firm performance. Global Business Review, 17(6), 1427–1440.

Nerur, S. P., Rasheed, A. A., & Natarajan, V. (2008). The intellectual structure of strategic management field: An author co-citation analysis. Strategic Management Journal, 29(3), 319–336.

Nielsen, A. E., & Thomsen, C. (2007). Reporting CSR—What and how to say it? Corporate Communications: An International Journal, 12(1), 25–40.

Nielsen, A. E., & Thomsen, C. (2011). Sustainable development: The role of network communication. Corporate Social Responsibility and Environmental Management, 18(1), 1–10.

Nielsen, A. E., & Thomsen, C. (2012). Corporate social responsibility (CSR) management and marketing communication: Research streams and themes. Hermes—Journal of Language and Communication in Business, 49, 49–65.

O’Connor, A., & Gronewold, K. L. (2013). Black gold, green earth: An analysis of the petroleum industry’s CSR environmental sustainability discourse. Management Communication Quarterly, 27(2), 210–236.

O’Connor, M., & Spangenberg, J. H. (2008). A methodology for CSR reporting: Assuring a representative diversity of indicators across stakeholders, scales, sites and performance issues. Journal of Cleaner Production, 16(13), 1399–1415.

Ott, K., Muraca, B., & Baatz, C. (2011). Strong sustainability as a frame for sustainability communication. In J. Godemann & G. Michelsen (Eds.), Sustainability communication (pp. 13–25). Dordrecht: Springer.

Panofsky, A. L. (2011). Field analysis and interdisciplinary science: Scientific capital exchange in behavior genetics. Minerva, 49, 295–316.

Patten, D. M., Ren, Y., & Zhao, N. (2015). Standalone corporate social responsibility reporting in China: An exploratory analysis of its relation to legitimation. Social and Environmental Accountability Journal, 35(1), 17–31.

Peloza, J., & Shang, J. (2011). How can corporate social responsibility activities create value for stakeholders? A systematic review. Journal of the Academy of Marketing Science, 39(1), 117–135.

Pérez, A. (2015). Corporate reputation and CSR reporting to stakeholders: Gaps in the literature and future lines of research. Corporate Communications: An International Journal, 20(1), 11–29.

Phillips, L. (2011). The promise of dialogue: The dialogic turn in the production and communication of knowledge. Amsterdam: John Benjamins.

Podnar, K. (2008). Guest editorial: Communicating corporate social responsibility. Journal of Marketing Communications, 14(2), 75–81.

Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–92.

Rasche, A., Morsing, M., & Moon, J. (2017). The changing role of business in global society: CSR and beyond. In A. Rasche, M. Morsing, & J. Moon (Eds.), Corporate social responsibility: Strategy, communication, governance (pp. 1–28). Cambridge: Cambridge University Press.

Rodríguez, M. D. M. M., & Pérez, B. E. (2016). Does the institutional environment affect CSR disclosure? The role of governance. Revista de Administração de Empresas, 56(6), 641–654.

Sacconi, L. (2006). A social contract account for CSR as an extended model of corporate governance (I): Rational bargaining and justification. Journal of Business Ethics, 68(3), 259–281.

Scherer, A. G. (2017). Theory assessment and agenda setting in political CSR: A critical theory perspective. International Journal of Management Reviews, 20(2), 387–410.

Schildt, H. A., Zahra, S. A., & Sillanpää, A. (2006). Scholarly communities in entrepreneurship research: A co-citation analysis. Entrepreneurship Theory and Practice, 30(3), 399–415.

Schmeltz, L. (2012). Consumer-oriented CSR communication: Focusing on ability or morality? Corporate Communications: An International Journal, 17(1), 29–49.

Schoeneborn, D., & Trittin, H. (2013). Transcending transmission: Towards a constitutive perspective on CSR communication. Corporate Communications: An International Journal, 18(2), 193–211.

Schons, L., & Steinmeier, M. (2016). Walk the talk? How symbolic and substantive CSR actions affect firm performance depending on stakeholder proximity. Corporate Social Responsibility and Environmental Management, 23(6), 358–372.

Schreck, P. (2013). Disclosure (CSR reporting). In S. O. Idowu, N. Capaldi, L. Zu, & A. D. Gupta (Eds.), Encyclopedia of corporate social responsibility (pp. 801–810). Berlin: Springer.

Schultz, F., Castelló, I., & Morsing, M. (2013). The construction of corporate social responsibility in network societies: A communication view. Journal of Business Ethics, 115(4), 681–692.

Schultz, F., & Wehmeier, S. (2010). Institutionalization of corporate social responsibility within corporate communications: Combining institutional, sensemaking and communication perspective. Corporate Communications: An International Journal, 15(1), 9–29.

Seele, P., & Lock, H. (2015). Instrumental and/or deliberative? A typology of CSR communication tools. Journal of Business Ethics, 131(2), 401–414.

Skard, S., & Thorbjørnsen, I. (2014). Is publicity always better than advertising? The role of brand reputation in communicating corporate social responsibility. Journal of Business Ethics, 124(1), 149–160.

Snow, D. A., Rochford, E. B., Jr., Worden, S. K., & Benford, R. D. (1986). Frame alignment processes, micromobilization, and movement participation. American Sociological Review, 51(4), 464–481.

Süpke, D., Gómez, J. M., & Isenmann, R. (2009). Stakeholder interaction in sustainability reporting with web 2.0. In I. N. Athanasiadis, A. E. Rizzoli, P. A. Mitkas, & J. M. Gómez (Eds.), Information technologies in environmental engineering (pp. 387–398). Berlin: Springer.

Tata, J., & Prasad, S. (2015). CSR communication: An impression management perspective. Journal of Business Ethics, 132(4), 765–778.

Tench, R. (2010). The role of corporate social responsibility in the financial crisis. In W. Sun, J. Stewart, & D. Pollard (Eds.), Reframing corporate social responsibility: Lessons from the global financial crisis (pp. 43–56). Bingley: Emerald Group Publishing.

Tench, R., & Jones, B. (2015). Social media: The Wild West of CSR communications. Social Responsibility Journal, 11(2), 290–305.

Tschopp, D., & Nastanski, M. (2014). The harmonization and convergence of corporate social responsibility reporting standards. Journal of Business Ethics, 125(1), 147–162.

Van Eck, N. J., & Waltman, L. (2014). Visualising bibliometric networks. In Y. Ding, R. Rosseau, & D. Wolfram (Eds.), Measuring scholarly impact: Methods and practice (pp. 285–310). Cham: Springer.

Van Raan, A. F. J. (1997). Scientometrics: State-of-the-art. Scientometrics, 38(1), 205–218.

Van Raan, A. F. J. (2003). The use of bibliometric analysis in research performance assessment and monitoring of interdisciplinary scientific developments. Technology Assessment—Theory and Practice, 1, 20–29.

Vollero, A., Palazzo, M., Siano, A., & Sardanelli, D. (2018). Managing CSR communication: A study of legitimacy-seeking strategies adopted by service and product companies. The TQM Journal, 30(5), 621–637.

Waddock, S., & Googins, B. K. (2011). The paradoxes of communicating corporate social responsibility. In Ø. Ihlen, J. L. Barlett, & S. May (Eds.), The handbook of communication and corporate social responsibility (pp. 23–43). Oxford: Wiley-Blackwell.

Waltman, L., van Eck, N. J., & Noyons, E. C. (2010). A unified approach to mapping and clustering of bibliometric networks. Journal of Informetrics, 4(4), 629–635.

Wickert, C., Scherer, A. G., & Spence, L. J. (2016). Walking and talking corporate social responsibility: Implications of firm size and organizational cost. Journal of Management Studies, 53(7), 1169–1196.

Zahra, S. A., & Newey, L. R. (2009). Maximizing the impact of organization science: Theory-building at the intersection of disciplines and/or fields. Journal of Management Studies, 46(6), 1059–1075.

Zheng, L., Balsara, N., & Huang, H. (2014). Regulatory pressure, blockholders and corporate social responsibility (CSR) disclosures in China. Social Responsibility Journal, 10(2), 226–245.

Titel: A Dynamic Review of the Emergence of Corporate Social Responsibility Communication
verfasst von: Nataša Verk
Urša Golob
Klement Podnar
Publikationsdatum: 12.06.2019
Verlag: Springer Netherlands
Erschienen in: Journal of Business Ethics / Ausgabe 3/2021
Print ISSN: 0167-4544
Elektronische ISSN: 1573-0697
DOI: https://doi.org/10.1007/s10551-019-04232-6

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Weitere Artikel der Ausgabe 3/2021

Can You Drink Money? Integrating Organizational Perspective-Taking and Organizational Resilience in a Multi-level Systems Framework for Sustainability Leadership

Inching to Impact: The Demand Side of Social Impact Investing

Correction to: Can a Good Person be a Good Trader? An Ethical Defense of Financial Trading

The General Data Protection Regulation in the Age of Surveillance Capitalism

Hybrid Harvesting Strategies to Overcome Resource Constraints: Evidence from Social Enterprises in Kenya

Tensions and Struggles in Tackling Bribery at the Firm Level: Perspectives from Buddhist-Enacted Organizational Leaders