A Framework for Evaluating the Implementers’ Experience in Making Existing Products Accessible: The Prosperity4all Approach

Prosperity4All is a continuous and dynamic paradigm shift towards an e-inclusion framework building on the architectural and technical foundations of other Global Public Inclusive Infrastructure (GPII) projects aiming to create a self-sustainable and growing ecosystem where developers, implementers, consumers, prosumers and other directly and indirectly actors (e.g. teachers, carers, clinicians) may play a role in its viability and diversity. An agile and dynamic approach is adopted in three evaluation phases, starting with formative evaluations with five internal implementers leading to more summative techniques towards the final evaluation phase where more (n = 25) and external professionals will use the tools and resources available in the project’s repository (DeveloperSpace) to improve and enhance their own products and services. The evaluation approach for the implementers considers three dimensions: (a) the project’s Key Performance Indicators (KPIs), (b) technical validation activities prior evaluation, and (c) three evaluation phases followed by a final impact assessment.