nach oben

International Journal for Educational and Vocational Guidance

Erschienen in:

08.06.2018

A longitudinal examination of the causes and effects of burnout based on the job demands-resources model

verfasst von: Yunsoo Lee, SunHee J. Eissenstat

Erschienen in: International Journal for Educational and Vocational Guidance | Ausgabe 3/2018

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

The purpose of this study is to longitudinally examine the job demands-resources model of corporate burnout, as well as the effects of burnout on intentions to quit. To achieve this goal, this study adopts a latent-growth model using panel data collected by the Work, Family, and Health Study. The results suggest that psychological job demands and work-to-family conflict, as well as control over working hours/schedule, decision-making authority, and role clarity, have significant effects on burnout. Psychological job demands, work-to-family conflict, and role clarity particularly affect burnout, and burnout and its trajectory are shown to influence intentions to quit.

Vorheriger Artikel “Science of the singular”: an explanatory single case study of whole school guidance counselling in Ireland

Nächster Artikel Announcements

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Akerboom, S., & Maes, S. (2006). Beyond demand and control: The contribution of organizational risk factors in assessing the psychological well-being of health care employees. Work & Stress, 20(1), 21–36. https://doi.org/10.1080/02678370600690915.CrossRef

Anthony-McMann, P. E., Ellinger, A. D., Astakhova, M., & Halbesleben, J. R. (2017). Exploring different operationalizations of employee engagement and their relationships with workplace stress and burnout. Human Resource Development Quarterly, 28(2), 163–195. https://doi.org/10.1002/hrdq.21276.CrossRef

Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115.CrossRef

Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056.CrossRef

Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389–411. https://doi.org/10.1146/annurev-orgpsych-031413-091235.CrossRef

Bakker, A. B., Demerouti, E., & Schaufeli, W. (2003). Dual processes at work in a call centre: An application of the job demands–resources model. European Journal of Work and Organizational Psychology, 12(4), 393–417. https://doi.org/10.1080/13594320344000165.CrossRef

Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 43(1), 83–104. https://doi.org/10.1002/hrm.20004.CrossRef

Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274–284. https://doi.org/10.1037/0022-0663.99.2.274.CrossRef

Bakker, A. B., Schaufeli, W. B., Sixma, H. J., Bosveld, W., & Van Dierendonck, D. (2000). Patient demands, lack of reciprocity, and burnout: A five-year longitudinal study among general practitioners. Journal of Organizational Behavior, 21(4), 425–441.CrossRef

Boroff, K. E., & Lewin, D. (1997). Loyalty, voice, and intent to exit a union firm: A conceptual and empirical analysis. Industrial and Labor Relations Review, 51(1), 50–63. https://doi.org/10.1177/001979399705100104.CrossRef

Burke, R. J., & Greenglass, E. R. (2001). Hospital restructuring, work-family conflict and psychological burnout among nursing staff. Psychology & Health, 16(5), 583–594. https://doi.org/10.1080/08870440108405528.CrossRef

Cammann, C., Fichman, M., Jenkins, G. D., & Klesh, J. (1983). Michigan organizational assessment questionnaire. In S. E. Seashore, E. E. Lawler, P. H. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods, measures, and practices (pp. 71–138). New York, NY: Wiley.

Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Vocational Behavior, 56(2), 249–276. https://doi.org/10.1006/jvbe.1999.1713.CrossRef

Choi, S., Cheong, K., & Feinberg, R. A. (2012). Moderating effects of supervisor support, monetary rewards, and career paths on the relationship between job burnout and turnover intentions in the context of call centers. Managing Service Quality: An International Journal, 22(5), 492–516. https://doi.org/10.1108/09604521211281396.CrossRef

Cordes, C. L., Dougherty, T. W., & Blum, M. (1997). Patterns of burnout among managers and professionals: A comparison of models. Journal of Organizational Behavior, 18(6), 685–701.CrossRef

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499.CrossRef

Duncan, T. E., & Duncan, S. C. (1995). Modeling the processes of development via latent variable growth curve methodology. Structural Equation Modeling: A Multidisciplinary Journal, 2(3), 187–213. https://doi.org/10.1080/10705519509540009.CrossRef

Fernet, C., Austin, S., & Vallerand, R. J. (2012). The effects of work motivation on employee exhaustion and commitment: An extension of the JD-R model. Work & Stress, 26(3), 213–229. https://doi.org/10.1080/02678373.2012.713202.CrossRef

Fernet, C., Guay, F., & Senécal, C. (2004). Adjusting to job demands: The role of work self-determination and job control in predicting burnout. Journal of Vocational Behavior, 65(1), 39–56. https://doi.org/10.1016/s0001-8791(03)00098-8.CrossRef

Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77(1), 65–78. https://doi.org/10.1037/0021-9010.77.1.65.CrossRef

Gorgievski, M. J., & Hobfoll, S. E. (2008). Work can burn us out or fire us up: Conservation of resources in burnout and engagement. In J. R. B. Halbesleben (Ed.), Handbook of stress and burnout in health care (pp. 7–22). Hauppauge, NY: Nova Science Publishers Inc.

Halbesleben, J. R., & Buckley, M. R. (2004). Burnout in organizational life. Journal of Management, 30(6), 859–879. https://doi.org/10.1016/j.jm.2004.06.004.CrossRef

Hammer, L., Kossek, E., Yragui, N., Bodner, T., & Hansen, G. (2009). Development and validation of a multi-dimensional scale of family supportive supervisor behaviors (FSSB). Journal of Management, 35, 837–856. https://doi.org/10.1177/0149206308328510.CrossRef

Jung, J., & Kim, Y. (2012). Causes of newspaper firm employee burnout in Korea and its impact on organizational commitment and turnover intention. The International Journal of Human Resource Management, 23(17), 3636–3651. https://doi.org/10.1080/09585192.2012.654806.CrossRef

Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly. https://doi.org/10.2307/2392498.

Karasek, R., Brisson, C., Kawakami, N., Houtman, I., Bongers, P., & Amick, B. (1998). The job content questionnaire (JCQ): An instrument for internationally comparative assessments of psychosocial job characteristics. Journal of Occupational Health Psychology, 3(4), 322–355. https://doi.org/10.1037/1076-8998.3.4.322.CrossRef

Kossek, E. E., Hammer, L. B., Kelly, E. L., & Moen, P. (2014). Designing work, family & health organizational change initiatives. Organizational Dynamics, 43(1), 53–63. https://doi.org/10.1016/j.orgdyn.2013.10.007.CrossRef

Lee, R. T., & Ashforth, B. E. (1993). A longitudinal study of burnout among supervisors and managers: Comparisons between the Leiter and Maslach (1988) and Golembiewski et al. (1986) models. Organizational Behavior and Human Decision Processes, 54(3), 369–398. https://doi.org/10.1006/obhd.1993.1016.CrossRef

Lizano, E. L., & Barak, M. M. (2015). Job burnout and affective wellbeing: A longitudinal study of burnout and job satisfaction among public child welfare workers. Children and Youth Services Review, 55, 18–28. https://doi.org/10.1016/j.childyouth.2015.05.005.CrossRef

Llorens, S., Bakker, A. B., Schaufeli, W., & Salanova, M. (2006). Testing the robustness of the job demands-resources model. International Journal of Stress Management, 13(3), 378–391. https://doi.org/10.1037/1072-5245.13.3.378.CrossRef

Maslach, C. (1993). Burnout: A multidimensional perspective. In W. B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 19–32). Washington, DC: Taylor & Francis.

Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99–113. https://doi.org/10.1002/job.4030020205.CrossRef

Maslach, C., Jackson, S. E., & Leiter, M. P. (1986). Maslach burnout inventory. Palo Alto, CA: Consulting Psychologists Press.

Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422. https://doi.org/10.1146/annurev.psych.52.1.397.CrossRef

Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work–family conflict and family–work conflict scales. Journal of Applied Psychology, 81(4), 400–410. https://doi.org/10.1037/0021-9010.81.4.400.CrossRef

Pisanti, R., van der Doef, M., Maes, S., Lazzari, D., & Bertini, M. (2011). Job characteristics, organizational conditions, and distress/well-being among Italian and Dutch nurses: A cross-national comparison. International Journal of Nursing Studies, 48(7), 829–837. https://doi.org/10.1016/j.ijnurstu.2010.12.006.CrossRef

Sangganjanavanich, V. F., & Balkin, R. S. (2013). Burnout and job satisfaction among counselor educators. The Journal of Humanistic Counseling, 52(1), 67–79. https://doi.org/10.1002/j.2161-1939.2013.00033.x.CrossRef

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248.CrossRef

Swider, B. W., & Zimmerman, R. D. (2010). Born to burnout: A meta-analytic path model of personality, job burnout, and work outcomes. Journal of Vocational Behavior, 76(3), 487–506. https://doi.org/10.1016/j.jvb.2010.01.003.CrossRef

Thomas, L. T., & Ganster, D. C. (1995). Impact of family-supportive work variables on work-family conflict and strain: A control perspective. Journal of Applied Psychology, 80(1), 6–15. https://doi.org/10.1037/0021-9010.80.1.6.CrossRef

Thomas, C. H., & Lankau, M. J. (2009). Preventing burnout: The effects of LMX and mentoring on socialization, role stress, and burnout. Human Resource Management, 48(3), 417–432. https://doi.org/10.1002/hrm.20288.CrossRef

Tims, M., Bakker, A. B., & Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18(2), 230–240. https://doi.org/10.1037/a0032141.CrossRef

Valcour, M. (2007). Work-based resources as moderators of the relationship between work hours and satisfaction with work-family balance. Journal of Applied Psychology, 92(6), 1512–1523. https://doi.org/10.1037/0021-9010.92.6.1512.CrossRef

Van Breukelen, W., Van der Vlist, R., & Steensma, H. (2004). Voluntary employee turnover: Combining variables from the ‘traditional’ turnover literature with the theory of planned behavior. Journal of Organizational Behavior, 25(7), 893–914. https://doi.org/10.1002/job.281.CrossRef

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121–141. https://doi.org/10.1037/1072-5245.14.2.121.CrossRef

Titel: A longitudinal examination of the causes and effects of burnout based on the job demands-resources model
verfasst von: Yunsoo Lee
SunHee J. Eissenstat
Publikationsdatum: 08.06.2018
Verlag: Springer Netherlands
Erschienen in: International Journal for Educational and Vocational Guidance / Ausgabe 3/2018
Print ISSN: 1873-0388
Elektronische ISSN: 1573-1782
DOI: https://doi.org/10.1007/s10775-018-9364-7

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Weitere Artikel der Ausgabe 3/2018

Supporting the career decisions of Australian-based international Chinese doctoral students

“Science of the singular”: an explanatory single case study of whole school guidance counselling in Ireland

Announcements

Validation of the Career Adapt-Abilities Scale–Short Form across different age groups in the Turkish context

Medicine as a calling among male and female medical students in Israel: Does it make a difference?

The paths between gender, barriers, social support, coping efficacy and vocational indecision