In the previous section, a wide array of relevant research was covered, the interrelations between the different research fields were outlined and propositions were derived to capture the essence of what constitutes a consumer lock-in process and its potential of ending in lock-in. The goal of this section is collecting and connecting the derived concepts and propositions in forming a foundational model for the analysis of
individual lock-in in service relationships
. This section aims at developing such a model based on the findings of the theoretical foundation.