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2015 | OriginalPaper | Buchkapitel

A Quality Model for Service Delivery in AAL and AT Provision

verfasst von : Claudio Bitelli, Lorenzo Desideri, Massimiliano Malavasi

Erschienen in: Ambient Assisted Living

Verlag: Springer International Publishing

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Abstract

The effectiveness of services providing assistive technology (AT) and Ambient Assisted Living (AAL) solutions is crucial to the success of any intervention. Centres specialized in AT and AAL are generally part of a complex network of public services and are integrated within the rehabilitation, education and assistance processes aimed at people with disabilities and the elderly which require the involvement of different professionals. The service of providing AT and AAL solutions is therefore a complex process which needs a multidisciplinary approach requiring specific models for the analysis of quality. To date, there is a lack of research in the AAL field targeting quality assessment of AAL interventions. The present paper describes a model for AAL quality assessment and provides preliminary data on its usefulness in practice.

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Metadaten
Titel
A Quality Model for Service Delivery in AAL and AT Provision
verfasst von
Claudio Bitelli
Lorenzo Desideri
Massimiliano Malavasi
Copyright-Jahr
2015
DOI
https://doi.org/10.1007/978-3-319-18374-9_1