Skip to main content

2018 | OriginalPaper | Buchkapitel

A Survey Investigating the Influence of Business Analysis Techniques on Software Quality Characteristics

verfasst von : Katarzyna Mossakowska, Aleksander Jarzębowicz

Erschienen in: Towards a Synergistic Combination of Research and Practice in Software Engineering

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Business analysis is recognized as one of the most important areas determining the outcome (success or failure) of a software project. In this paper we explore this subject further by investigating the potential impact of techniques applied in business analysis on essential software quality characteristics. We conducted a literature search for software quality models, analyzed the existing models and selected a subset of commonly recognized quality characteristics. Also, we identified a representative set of recommended state-of-the-art business analysis techniques. These two sets provided the basis for questionnaire survey and interviews. We conducted a survey involving 20 industry professionals, followed up by 2 interviews with experienced business analysts to discuss and interpret survey results. The main outcome are recommendations regarding techniques to be used in software project for a given quality characteristic considered essential.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Boehm, B.W., Brown, J.R., Lipow, M.: Quantitative evaluation of software quality. In: Proceedings of the 2nd International Conference on Software Engineering, pp. 592–605 (1976) Boehm, B.W., Brown, J.R., Lipow, M.: Quantitative evaluation of software quality. In: Proceedings of the 2nd International Conference on Software Engineering, pp. 592–605 (1976)
2.
Zurück zum Zitat Charette, R.N.: Why software fails. IEEE Spectr. 42(9), 42–49 (2005)CrossRef Charette, R.N.: Why software fails. IEEE Spectr. 42(9), 42–49 (2005)CrossRef
3.
Zurück zum Zitat Davey, B., Parker, K.: Requirements elicitation problems: a literature analysis. Issues Inform. Sci. Inf. Technol. 12, 71–82 (2015) Davey, B., Parker, K.: Requirements elicitation problems: a literature analysis. Issues Inform. Sci. Inf. Technol. 12, 71–82 (2015)
4.
Zurück zum Zitat dos Santos Soares, M., Cioquetta, D.: Analysis of techniques for documenting user requirements. Comput. Sci. Appl. ICCSA 2012, 16–28 (2012) dos Santos Soares, M., Cioquetta, D.: Analysis of techniques for documenting user requirements. Comput. Sci. Appl. ICCSA 2012, 16–28 (2012)
5.
Zurück zum Zitat Dromey, R.G.: A model for software product quality. IEEE Trans. Softw. Eng. 21, 146–163 (1995) Dromey, R.G.: A model for software product quality. IEEE Trans. Softw. Eng. 21, 146–163 (1995)
6.
Zurück zum Zitat Ellis, K., Berry, D.: Quantifying the impact of requirements definition and management process maturity on project outcome in large business application development. Requirements Eng. 18(3), 223–249 (2013) Ellis, K., Berry, D.: Quantifying the impact of requirements definition and management process maturity on project outcome in large business application development. Requirements Eng. 18(3), 223–249 (2013)
8.
Zurück zum Zitat Gorschek, T., Davis, A.: Requirements engineering: in search of the dependent variables. Inf. Softw. Technol. 50(1), 67–75 (2007) Gorschek, T., Davis, A.: Requirements engineering: in search of the dependent variables. Inf. Softw. Technol. 50(1), 67–75 (2007)
9.
Zurück zum Zitat Grady, R.B.: Practical Software Metrics for Project Management and Process Improvement. Prentice Hall, Upper Saddle River (1992) Grady, R.B.: Practical Software Metrics for Project Management and Process Improvement. Prentice Hall, Upper Saddle River (1992)
10.
Zurück zum Zitat Hofmann, H., Lehner, F.: Requirements engineering as a success factor in software projects. IEEE Softw. 18(4), 58–66 (2001) Hofmann, H., Lehner, F.: Requirements engineering as a success factor in software projects. IEEE Softw. 18(4), 58–66 (2001)
11.
Zurück zum Zitat Holm, H., Sommestad, T., Bengtsson, J.: Requirements engineering: the quest for the dependent variable. In: 23rd International Requirements Engineering Conference, pp. 16–25 (2015) Holm, H., Sommestad, T., Bengtsson, J.: Requirements engineering: the quest for the dependent variable. In: 23rd International Requirements Engineering Conference, pp. 16–25 (2015)
12.
Zurück zum Zitat International Institute of Business Analysis: A Guide to the Business Analysis Body of Knowledge (BABOK Guide) v3 (2015) International Institute of Business Analysis: A Guide to the Business Analysis Body of Knowledge (BABOK Guide) v3 (2015)
13.
Zurück zum Zitat ISO/IEC: ISO 9126:2001, Software Engineering—Product Quality, Part 1: Quality Model, Geneva (2001) ISO/IEC: ISO 9126:2001, Software Engineering—Product Quality, Part 1: Quality Model, Geneva (2001)
14.
Zurück zum Zitat ISO/IEC: ISO 25010:2011, Software Engineering: Software Product Quality Requirements and Evaluation (SQuaRE) Quality Model and Guide, Geneva (2011) ISO/IEC: ISO 25010:2011, Software Engineering: Software Product Quality Requirements and Evaluation (SQuaRE) Quality Model and Guide, Geneva (2011)
15.
Zurück zum Zitat Jiang, L., Eberlein, A., Far, B., Mousavi, M.: A methodology for the selection of requirements engineering techniques. Softw. Syst. Model. 7(3), 303–328 (2008) Jiang, L., Eberlein, A., Far, B., Mousavi, M.: A methodology for the selection of requirements engineering techniques. Softw. Syst. Model. 7(3), 303–328 (2008)
16.
Zurück zum Zitat Khan, H., Asghar, I., Ghayyur, S., Raza, M.: An empirical study of software requirements verification and validation techniques along their mitigation strategies. Asian J. Comput. Inf. Syst. 3(03) (2015) Khan, H., Asghar, I., Ghayyur, S., Raza, M.: An empirical study of software requirements verification and validation techniques along their mitigation strategies. Asian J. Comput. Inf. Syst. 3(03) (2015)
17.
Zurück zum Zitat Kheirkhah, E., Deraman, A.: Important factors in selecting requirements engineering techniques. In: Proceedings of International Symposium on Information Technology, pp. 1–5 (2008) Kheirkhah, E., Deraman, A.: Important factors in selecting requirements engineering techniques. In: Proceedings of International Symposium on Information Technology, pp. 1–5 (2008)
18.
Zurück zum Zitat Marciniak, P., Jarzębowicz, A.: An industrial survey on business analysis problems and solutions. In: Proceedings of XVIII KKIO Software Engineering Conference: Software Engineering: Challenges and Solutions, pp. 163–176 (2016) Marciniak, P., Jarzębowicz, A.: An industrial survey on business analysis problems and solutions. In: Proceedings of XVIII KKIO Software Engineering Conference: Software Engineering: Challenges and Solutions, pp. 163–176 (2016)
19.
Zurück zum Zitat McCall, J.A., Richards, P.K., Walters, G.F.: Factors in software quality: final report. In: Information Systems Programs, General Electric Company (1977) McCall, J.A., Richards, P.K., Walters, G.F.: Factors in software quality: final report. In: Information Systems Programs, General Electric Company (1977)
20.
Zurück zum Zitat Miquel, J.P., Mauricio, D., Rodríguez, R.: A review of software quality models for the evaluation of software products. Int. J. Softw. Eng. Appl. (IJSEA), 5(6) (2014) Miquel, J.P., Mauricio, D., Rodríguez, R.: A review of software quality models for the evaluation of software products. Int. J. Softw. Eng. Appl. (IJSEA), 5(6) (2014)
22.
Zurück zum Zitat Project Management Institute: A Guide to the Project Management Body of Knowledge (PMBoK), 5th edn. (2013) Project Management Institute: A Guide to the Project Management Body of Knowledge (PMBoK), 5th edn. (2013)
23.
Zurück zum Zitat Project Management Institute: Business Analysis for Practitioners. A Practice Guide (2015) Project Management Institute: Business Analysis for Practitioners. A Practice Guide (2015)
24.
Zurück zum Zitat Radliński, Ł.: Empirical analysis of the impact of requirements engineering on software quality. In: International Working Conference on Requirements Engineering: Foundation for Software Quality, pp. 232–238 (2012) Radliński, Ł.: Empirical analysis of the impact of requirements engineering on software quality. In: International Working Conference on Requirements Engineering: Foundation for Software Quality, pp. 232–238 (2012)
25.
Zurück zum Zitat Radliński, Ł.: How software development factors influence user satisfaction in meeting business objectives and requirements? XVI KKIO Software Engineering Conference: Software Engineering from Research and Practice Perspectives, Nakom, pp. 101–119 (2014) Radliński, Ł.: How software development factors influence user satisfaction in meeting business objectives and requirements? XVI KKIO Software Engineering Conference: Software Engineering from Research and Practice Perspectives, Nakom, pp. 101–119 (2014)
26.
Zurück zum Zitat Sethia, N.K., Pillai, A.S.: A study on the software requirements elicitation issues—its causes and effects. In: Proceedings of World Congress on Information and Communication Technologies, pp. 245–252 (2013) Sethia, N.K., Pillai, A.S.: A study on the software requirements elicitation issues—its causes and effects. In: Proceedings of World Congress on Information and Communication Technologies, pp. 245–252 (2013)
27.
Zurück zum Zitat Sommerville, I., Ransom, J.: An empirical study of industrial requirements engineering process assessment and improvement. ACM Trans. Softw. Eng. Methodol. 14(1), 85–117 (2005) Sommerville, I., Ransom, J.: An empirical study of industrial requirements engineering process assessment and improvement. ACM Trans. Softw. Eng. Methodol. 14(1), 85–117 (2005)
28.
Zurück zum Zitat Thapar, S.S., Singh, P., Rani, S.: Challenges to development of standard software quality model. Int. J. Comput. Appl. 49(10) (2012) Thapar, S.S., Singh, P., Rani, S.: Challenges to development of standard software quality model. Int. J. Comput. Appl. 49(10) (2012)
29.
Zurück zum Zitat The Standish Group International: Chaos Report 2014 (2014) The Standish Group International: Chaos Report 2014 (2014)
30.
Zurück zum Zitat Wellsandt, S., Hribernik, K., Thoben, K.: Qualitative comparison of requirements elicitation techniques that are used to collect feedback information about product use. In: Proceedings of 24th CIRP Design Conference, pp. 212–217 (2014) Wellsandt, S., Hribernik, K., Thoben, K.: Qualitative comparison of requirements elicitation techniques that are used to collect feedback information about product use. In: Proceedings of 24th CIRP Design Conference, pp. 212–217 (2014)
31.
Zurück zum Zitat Wiegers, K., Beatty, J.: Software Requirements, 3rd edn. Microsoft Press (2013) Wiegers, K., Beatty, J.: Software Requirements, 3rd edn. Microsoft Press (2013)
Metadaten
Titel
A Survey Investigating the Influence of Business Analysis Techniques on Software Quality Characteristics
verfasst von
Katarzyna Mossakowska
Aleksander Jarzębowicz
Copyright-Jahr
2018
DOI
https://doi.org/10.1007/978-3-319-65208-5_10