Skip to main content

2013 | OriginalPaper | Buchkapitel

Achieving Dynamic Capability Through Collaborative ICT Infrastructure: A Strategic Driver for SMEs in Emerging Economies

verfasst von : Shahriar Sajib, Renu Agarwal

Erschienen in: Driving the Economy through Innovation and Entrepreneurship

Verlag: Springer India

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Increasingly, small and medium enterprise firms (SMEs) in emerging economies are partnering with large multinational firms within a ‘service value network (SVN)’. Moreover, these firms are short of resources such as human capital, financial capital and know-how, which are essential for innovation, development of new technologies and maintaining sustainable competitive advantage. This chapter draws on existing constructs on collaborative organisational infrastructure (COI), collaborative architecture management (CAM) and information technology infrastructure flexibility (ITIF) from extant literature to demonstrate the importance of governance, leadership, information and communication technologies (ICT) infrastructure and business IT infrastructure flexibility in achieving effective collaborative entrepreneurial alertness (CEA). In particular, this chapter theoretically postulates the flow-on effects of partnering in an SVN fostering entrepreneurial alertness (EA) capability on individual SME firms’ capability.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Agarwal R, Selen W (2005) Services value network consortia: recent literature and operational definition. In: ANZAM symposium (Australia and New-Zealand Academy of Operations Management), 13–14 June 2005, Capricorn Coast, Queensland, Australia Agarwal R, Selen W (2005) Services value network consortia: recent literature and operational definition. In: ANZAM symposium (Australia and New-Zealand Academy of Operations Management), 13–14 June 2005, Capricorn Coast, Queensland, Australia
Zurück zum Zitat Agarwal R, Selen W (2008) Coordination, integration and alignment as enablers for building sustainable service value networks. In:Sixth international logistics and supply chain congress, Istanbul, Turkey Agarwal R, Selen W (2008) Coordination, integration and alignment as enablers for building sustainable service value networks. In:Sixth international logistics and supply chain congress, Istanbul, Turkey
Zurück zum Zitat Agarwal R, Selen W (2009) Dynamic capability building in service value networks for achieving service innovation. Decis Sci 40(3):431–475CrossRef Agarwal R, Selen W (2009) Dynamic capability building in service value networks for achieving service innovation. Decis Sci 40(3):431–475CrossRef
Zurück zum Zitat Agarwal R, Selen W (2011) Multi-dimensional nature of service innovation: operationalisation of the elevated service offerings construct in collaborative service organisations. Int J Oper Prod Manage 31(11):1164–1192CrossRef Agarwal R, Selen W (2011) Multi-dimensional nature of service innovation: operationalisation of the elevated service offerings construct in collaborative service organisations. Int J Oper Prod Manage 31(11):1164–1192CrossRef
Zurück zum Zitat Agarwal R, Choi J, Ramamurthy R, Selen W, Selim HM (2011) How can service-oriented architecture drive service innovation in newly emerging service systems? In: ICIPM2011: The 7th international conference on advanced information management and service, Jeju Island, Korea. IEEE Print version. ISBN: 978-89-88678-44-2 Agarwal R, Choi J, Ramamurthy R, Selen W, Selim HM (2011) How can service-oriented architecture drive service innovation in newly emerging service systems? In: ICIPM2011: The 7th international conference on advanced information management and service, Jeju Island, Korea. IEEE Print version. ISBN: 978-89-88678-44-2
Zurück zum Zitat Agarwal R, Choi J, Ramamurthy R, Selen W, Selim HM (2012) Service-oriented architecture as a driver of service innovation in newly emerging service systems: an exploratory view. Int J Inf Process (IJIPM) 3(2):85–97 Agarwal R, Choi J, Ramamurthy R, Selen W, Selim HM (2012) Service-oriented architecture as a driver of service innovation in newly emerging service systems: an exploratory view. Int J Inf Process (IJIPM) 3(2):85–97
Zurück zum Zitat Ahuja G (2000) Collaboration networks, structural holes, and innovation: a longitudinal study. Admin Sci Q 45:425–455CrossRef Ahuja G (2000) Collaboration networks, structural holes, and innovation: a longitudinal study. Admin Sci Q 45:425–455CrossRef
Zurück zum Zitat Aral S, Van Alstyne M (2011) The diversity-bandwidth trade-off1. Am J Sociol 117(1):90–171 Aral S, Van Alstyne M (2011) The diversity-bandwidth trade-off1. Am J Sociol 117(1):90–171
Zurück zum Zitat Basole R, Rouse W (2008) Complexity of service value networks: conceptualization and empirical investigation. IBM Syst J 47(1):53–70CrossRef Basole R, Rouse W (2008) Complexity of service value networks: conceptualization and empirical investigation. IBM Syst J 47(1):53–70CrossRef
Zurück zum Zitat Benner MJ, Tushman M (2003) Exploitation, exploration, and process management: the productivity dilemma revisited. Acad Manage Rev 28(2):238–256 Benner MJ, Tushman M (2003) Exploitation, exploration, and process management: the productivity dilemma revisited. Acad Manage Rev 28(2):238–256
Zurück zum Zitat Bhardwaj M, Monin J (2006) Tacit to explicit: an interplay shaping organization knowledge. J Knowl Manage 10(3):72–85CrossRef Bhardwaj M, Monin J (2006) Tacit to explicit: an interplay shaping organization knowledge. J Knowl Manage 10(3):72–85CrossRef
Zurück zum Zitat Bhatt GD, Grover V (2005) Types of information technology capabilities and their role in competitive advantage: an empirical study. J Manage Inf Syst 22(2):253–277 Bhatt GD, Grover V (2005) Types of information technology capabilities and their role in competitive advantage: an empirical study. J Manage Inf Syst 22(2):253–277
Zurück zum Zitat Breznitz D (2006) Innovation-based industrial policy in emerging economies? The case of Israel’s IT industry. Bus Polit 8(3):3CrossRef Breznitz D (2006) Innovation-based industrial policy in emerging economies? The case of Israel’s IT industry. Bus Polit 8(3):3CrossRef
Zurück zum Zitat Bruton GD, Ahlstrom D, Obloj DAK (2008) Entrepreneurship in emerging economies: where are we and where should the research in the future go? Entrep Theor Pract 32(1):1–14CrossRef Bruton GD, Ahlstrom D, Obloj DAK (2008) Entrepreneurship in emerging economies: where are we and where should the research in the future go? Entrep Theor Pract 32(1):1–14CrossRef
Zurück zum Zitat Camisón C, Forés B (2010) Knowledge absorptive capacity: new insights for its conceptualization and measurement. J Bus Res 63(7):707–715CrossRef Camisón C, Forés B (2010) Knowledge absorptive capacity: new insights for its conceptualization and measurement. J Bus Res 63(7):707–715CrossRef
Zurück zum Zitat Cavusgil ST, Calantone RJ, ZhaoY (2003) Tacit knowledge transfer and firm innovation capability. J Bus Ind Mark 18(1):6–21 Cavusgil ST, Calantone RJ, ZhaoY (2003) Tacit knowledge transfer and firm innovation capability. J Bus Ind Mark 18(1):6–21
Zurück zum Zitat Che ZS, Scott-ladd B, Entrekin L, Adham KA (2011) Networking and internationalization of SMEs in emerging economies. J Int Entrep 9(4):259–281CrossRef Che ZS, Scott-ladd B, Entrekin L, Adham KA (2011) Networking and internationalization of SMEs in emerging economies. J Int Entrep 9(4):259–281CrossRef
Zurück zum Zitat Chen T (2003) Network resources for internationalization: the case of Taiwan’s electronics firms. J Manag Stud 40:1107–1130 Chen T (2003) Network resources for internationalization: the case of Taiwan’s electronics firms. J Manag Stud 40:1107–1130
Zurück zum Zitat Chung SH, Rainer RK Jr (2003) The impact of information technology infrastructure flexibility on strategic alignment and applications implementation. Commun Assoc Inf Syst 11(11):191–206 Chung SH, Rainer RK Jr (2003) The impact of information technology infrastructure flexibility on strategic alignment and applications implementation. Commun Assoc Inf Syst 11(11):191–206
Zurück zum Zitat Conway S (1995) Informal boundary-spanning communication in the innovation process: an empirical study. Technol Anal Strateg Manage 7(3):327–342CrossRef Conway S (1995) Informal boundary-spanning communication in the innovation process: an empirical study. Technol Anal Strateg Manage 7(3):327–342CrossRef
Zurück zum Zitat D’Costa AP, W. B. D. R. Group (2006) Exports, university-industry linkages, and innovation challenges in Bangalore, India. World Bank, Development Research Group D’Costa AP, W. B. D. R. Group (2006) Exports, university-industry linkages, and innovation challenges in Bangalore, India. World Bank, Development Research Group
Zurück zum Zitat Daft RL, Weick K (1984) Toward a model of organizations as interpretation systems. Acad Manage Rev 9:284–295 Daft RL, Weick K (1984) Toward a model of organizations as interpretation systems. Acad Manage Rev 9:284–295
Zurück zum Zitat Duncan NB (1995) Capturing flexibility of information technology infrastructure: a study of resource characteristics and their measure. J Manage Inf Syst 12:37–57 Duncan NB (1995) Capturing flexibility of information technology infrastructure: a study of resource characteristics and their measure. J Manage Inf Syst 12:37–57
Zurück zum Zitat Dyer J, Singh H (1998) The relational view: cooperative strategy and sources of interorganizational competitive advantage. Acad Manage Rev 23:660–679 Dyer J, Singh H (1998) The relational view: cooperative strategy and sources of interorganizational competitive advantage. Acad Manage Rev 23:660–679
Zurück zum Zitat Eisenhardt K, Martin J (2000) Dynamic capabilities—what are they? Strateg Manag J 21:1105–1121 Eisenhardt K, Martin J (2000) Dynamic capabilities—what are they? Strateg Manag J 21:1105–1121
Zurück zum Zitat Freeman S, Sandwell M (2008) Professional service firms entering emerging markets: the role of network relationships. J Serv Market 22(3):198–212CrossRef Freeman S, Sandwell M (2008) Professional service firms entering emerging markets: the role of network relationships. J Serv Market 22(3):198–212CrossRef
Zurück zum Zitat Hodgkinson GP, Healey MP (2011) Psychological foundations of dynamic capabilities: reflexion and reflection in strategic management. Strateg Manage J 32(13):1500–1516CrossRef Hodgkinson GP, Healey MP (2011) Psychological foundations of dynamic capabilities: reflexion and reflection in strategic management. Strateg Manage J 32(13):1500–1516CrossRef
Zurück zum Zitat Hough JR, White MA (2004) Scanning actions and environmental dynamism: gathering information for strategic decision making. Manage Decis 42(6):781–793CrossRef Hough JR, White MA (2004) Scanning actions and environmental dynamism: gathering information for strategic decision making. Manage Decis 42(6):781–793CrossRef
Zurück zum Zitat Huber GP (1991) Organizational learning: the contributing processes and the literatures. Organ Sci 2:88–115CrossRef Huber GP (1991) Organizational learning: the contributing processes and the literatures. Organ Sci 2:88–115CrossRef
Zurück zum Zitat Jantunen J, Puumalainen K, Saarenketo S, Kyläheiko K (2005) Entrepreneurial orientation, dynamic capabilities and international performance. J Int Entrep 3(3):223–243CrossRef Jantunen J, Puumalainen K, Saarenketo S, Kyläheiko K (2005) Entrepreneurial orientation, dynamic capabilities and international performance. J Int Entrep 3(3):223–243CrossRef
Zurück zum Zitat Jayaram J (2004) Influence of initiators on supply chain value creation. Int J Prod Res 42:4377–4399CrossRef Jayaram J (2004) Influence of initiators on supply chain value creation. Int J Prod Res 42:4377–4399CrossRef
Zurück zum Zitat Johannessen JA, Olaisen J, Olsen B (2001) Mismanagement of tacit knowledge: the importance of tacit knowledge, the danger of information technology, and what to do about it. Int J Inf Manage 21(1):3–20CrossRef Johannessen JA, Olaisen J, Olsen B (2001) Mismanagement of tacit knowledge: the importance of tacit knowledge, the danger of information technology, and what to do about it. Int J Inf Manage 21(1):3–20CrossRef
Zurück zum Zitat Kiesler S, Sproull L (1982) Managerial response to changing environments: perspectives on problem sensing from social cognition. Admin Sci Q 27:548–570CrossRef Kiesler S, Sproull L (1982) Managerial response to changing environments: perspectives on problem sensing from social cognition. Admin Sci Q 27:548–570CrossRef
Zurück zum Zitat Miles RE, Miles G, Snow C (2005) Collaborative entrepreneurship: how communities of networked firms use continuous innovation to create economic wealth. Stanford University Press, Stanford Miles RE, Miles G, Snow C (2005) Collaborative entrepreneurship: how communities of networked firms use continuous innovation to create economic wealth. Stanford University Press, Stanford
Zurück zum Zitat Minniti M (2008) The role of government policy on entrepreneurial activity: productive, unproductive, or destructive? Entrep Theor Pract 32(5):779–790CrossRef Minniti M (2008) The role of government policy on entrepreneurial activity: productive, unproductive, or destructive? Entrep Theor Pract 32(5):779–790CrossRef
Zurück zum Zitat Pavlou PA, Sawy OAE (2011) Understanding the elusive black box of dynamic capabilities. Decis Sci 42(1):239–273CrossRef Pavlou PA, Sawy OAE (2011) Understanding the elusive black box of dynamic capabilities. Decis Sci 42(1):239–273CrossRef
Zurück zum Zitat Ribeiro-Soriano D, Urbano D (2009) Overview of collaborative entrepreneurship: an integrated approach between business decisions and negotiations. Group Decis Negotiation 18(5):419–430CrossRef Ribeiro-Soriano D, Urbano D (2009) Overview of collaborative entrepreneurship: an integrated approach between business decisions and negotiations. Group Decis Negotiation 18(5):419–430CrossRef
Zurück zum Zitat Ruiz-Mercader J, Merono-Cerdan A, Sabater-Sanchez R (2006) Information technology and learning: their relationship and impact on organisational performance in small businesses. Int J Inf Manage 26(1):16–29CrossRef Ruiz-Mercader J, Merono-Cerdan A, Sabater-Sanchez R (2006) Information technology and learning: their relationship and impact on organisational performance in small businesses. Int J Inf Manage 26(1):16–29CrossRef
Zurück zum Zitat Sambamurthy V, Bharadwaj A, Grover V (2003) Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms. MIS Q 27:237–263 Sambamurthy V, Bharadwaj A, Grover V (2003) Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms. MIS Q 27:237–263
Zurück zum Zitat Schilling MA, Steensma H (2001) The use of modular organizational forms: an industry-level analysis. Acad Manage J 44:1149–1168CrossRef Schilling MA, Steensma H (2001) The use of modular organizational forms: an industry-level analysis. Acad Manage J 44:1149–1168CrossRef
Zurück zum Zitat Singh RK, Garg SK, Deshmukh SG (2010) The competitiveness of SMEs in a globalized economy. Manage Res Rev 33(1):54–65CrossRef Singh RK, Garg SK, Deshmukh SG (2010) The competitiveness of SMEs in a globalized economy. Manage Res Rev 33(1):54–65CrossRef
Zurück zum Zitat Stewart J (1973) JR Mallory, The structure of Canadian Government. Macmillan of Canada, Toronto, 1971, pp xii, 418. Can J Polit Sci 6(04):680–682 Stewart J (1973) JR Mallory, The structure of Canadian Government. Macmillan of Canada, Toronto, 1971, pp xii, 418. Can J Polit Sci 6(04):680–682
Zurück zum Zitat Tapscott D, Caston A (1993) Paradigm shift: the new promise of information technology. McGraw Hill, New York Tapscott D, Caston A (1993) Paradigm shift: the new promise of information technology. McGraw Hill, New York
Zurück zum Zitat Teece DJ (2007) Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strateg Manag J 28(13):1319–1350CrossRef Teece DJ (2007) Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strateg Manag J 28(13):1319–1350CrossRef
Zurück zum Zitat Teece DJ (2009) Dynamic capabilities and strategic management: organizing for innovation and growth. Oxford University Press, Oxford Teece DJ (2009) Dynamic capabilities and strategic management: organizing for innovation and growth. Oxford University Press, Oxford
Zurück zum Zitat Yu T (2001) Entrepreneurial alertness and discovery. Rev Austr Econ 14(1):47–63. http://dx.doi.org/10.1023/A:1007855505727CrossRef Yu T (2001) Entrepreneurial alertness and discovery. Rev Austr Econ 14(1):47–63. http://​dx.​doi.​org/​10.​1023/​A:1007855505727CrossRef
Zurück zum Zitat Zajac EJ, Kraatz MS, Bresser F (2000) Modelling the dynamics of strategic fit: a normative approach to strategic change. Strateg Manage J 21(4):429–453CrossRef Zajac EJ, Kraatz MS, Bresser F (2000) Modelling the dynamics of strategic fit: a normative approach to strategic change. Strateg Manage J 21(4):429–453CrossRef
Zurück zum Zitat Zhang J, Ziegelmayer JL (2009) RESOURCE OR CAPABILITY? A dissection of SMEs IT infrastructure flexibility and its relationship with IT responsive. J Comput Inf Syst 50(1):46–53 Zhang J, Ziegelmayer JL (2009) RESOURCE OR CAPABILITY? A dissection of SMEs IT infrastructure flexibility and its relationship with IT responsive. J Comput Inf Syst 50(1):46–53
Zurück zum Zitat Zollo M, Winter SG (2002) Deliberate learning and the evolution of dynamic capabilities. Organ Sci 13:339–351CrossRef Zollo M, Winter SG (2002) Deliberate learning and the evolution of dynamic capabilities. Organ Sci 13:339–351CrossRef
Metadaten
Titel
Achieving Dynamic Capability Through Collaborative ICT Infrastructure: A Strategic Driver for SMEs in Emerging Economies
verfasst von
Shahriar Sajib
Renu Agarwal
Copyright-Jahr
2013
Verlag
Springer India
DOI
https://doi.org/10.1007/978-81-322-0746-7_12