Information technology (IT) capabilities are increasing at an impressive pace, but users’ cognitive abilities are not developing at the same speed. Thus, there is a gap between users’ abilities and available IT. Handbooks or online help functions such as “F1 help” try to close this gap by providing explanatory information for the IT capabilities at hand. However, there is strong empirical evidence that traditional support structures are not as effective as intended (Sykes
2015); on the contrary, they distract users from their work (Barrett et al.
2004), which results in decreased efficiency and effectiveness as well as lower job satisfaction. …
WI – WIRTSCHAFTSINFORMATIK – ist das Kommunikations-, Präsentations- und Diskussionsforum für alle Wirtschaftsinformatiker im deutschsprachigen Raum. Über 30 Herausgeber garantieren das hohe redaktionelle Niveau und den praktischen Nutzen für den Leser.
BISE (Business & Information Systems Engineering) is an international scholarly and double-blind peer-reviewed journal that publishes scientific research on the effective and efficient design and utilization of information systems by individuals, groups, enterprises, and society for the improvement of social welfare.
Texte auf dem Stand der wissenschaftlichen Forschung, für Praktiker verständlich aufbereitet. Diese Idee ist die Basis von „Wirtschaftsinformatik & Management“ kurz WuM. So soll der Wissenstransfer von Universität zu Unternehmen gefördert werden.
