Skip to main content

2014 | OriginalPaper | Buchkapitel

34. Affecting Decision-Makers’ Attention through Mobile BI: Implications for Mobile BI Design Process

verfasst von : Olgerta Tona, Sven A. Carlsson

Erschienen in: Information System Development

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Mobile business intelligence (BI) enables the mobile workforce to attain knowledge by providing access to information assets anytime anywhere. Mobile BI’s main aim is to support decision-makers during the decision making processes. In decision situations many issues may be relevant, but it is impossible for decision-makers to attend to all of them as decision-makers are constrained by their limited capacity of attention. This paper uses the attention-based view theory to explore mobile BI and discuss its implications in terms of decision-makers’ attention and design process. The results of this study are based on analyses of published material, e.g. trade press and white papers, and semi-structured interviews with important stakeholders in the mobile BI field. This paper shows that the access to issues and answers anytime anywhere via mobile BI and its alerting capabilities affect the focus of attention of the decision-makers. The stakeholders should be actively involved in the design process so that the efficiency and effectiveness of mobile BI in the distribution of the decision-makers’ attention will be enhanced.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Humphreys PC (1998) Discourses underpinning decision support. In: Berkeley D, Widmeyer G, Brezillon P, Rajkovič V (eds) Context-sensitive decision support systems. Chapman & Hall, London Humphreys PC (1998) Discourses underpinning decision support. In: Berkeley D, Widmeyer G, Brezillon P, Rajkovič V (eds) Context-sensitive decision support systems. Chapman & Hall, London
2.
Zurück zum Zitat Stabell CB (1987) Decision support systems: alternative perspectives and schools. Decis Support Syst 3:243–251CrossRef Stabell CB (1987) Decision support systems: alternative perspectives and schools. Decis Support Syst 3:243–251CrossRef
3.
Zurück zum Zitat Carlsson SA (2008) An attention-based view on DSS. Encyclopedia of decision making and decision support technologies. IGI Global, Hershey Carlsson SA (2008) An attention-based view on DSS. Encyclopedia of decision making and decision support technologies. IGI Global, Hershey
4.
Zurück zum Zitat Arnott D, Pervan G (2008) Eight key issues for the decision support systems discipline. Decis Support Syst 44(3):657–672CrossRef Arnott D, Pervan G (2008) Eight key issues for the decision support systems discipline. Decis Support Syst 44(3):657–672CrossRef
5.
Zurück zum Zitat Negash S, Gray P (2008) Business intelligence. In: Burstein F, Holsapple C (eds) Handbook on decision support systems 2. Springer, Berlin Heidelberg Negash S, Gray P (2008) Business intelligence. In: Burstein F, Holsapple C (eds) Handbook on decision support systems 2. Springer, Berlin Heidelberg
6.
Zurück zum Zitat Cowie J, Burstein F (2007) Quality of data model for supporting mobile decision making. Decis Support Syst 43(4):1675–1683CrossRef Cowie J, Burstein F (2007) Quality of data model for supporting mobile decision making. Decis Support Syst 43(4):1675–1683CrossRef
7.
Zurück zum Zitat Hosack B, Hall D, Paradice D, Courtney J (2012) A look toward the future: decision support systems research is alive and well. J Assoc Inform Syst 13(5):3 Hosack B, Hall D, Paradice D, Courtney J (2012) A look toward the future: decision support systems research is alive and well. J Assoc Inform Syst 13(5):3
8.
Zurück zum Zitat O’donnell P, Sipsma S, Carolyn W (2012) The “Hot” Issues in Business Intelligence: The View of Practitioners. In: Respício A, Burstein F. (eds.) Fusing Decision Support Systems into the Fabric of the Context. Amsterdam: IOS Press O’donnell P, Sipsma S, Carolyn W (2012) The “Hot” Issues in Business Intelligence: The View of Practitioners. In: Respício A, Burstein F. (eds.) Fusing Decision Support Systems into the Fabric of the Context. Amsterdam: IOS Press
9.
Zurück zum Zitat Simon H (1947) Administrative behaviour. Macmillan, New York Simon H (1947) Administrative behaviour. Macmillan, New York
10.
Zurück zum Zitat Ocasio W (1997) Towards an attention-based view of the firm. Strat Manag J 18(Summer special issue):187–206CrossRef Ocasio W (1997) Towards an attention-based view of the firm. Strat Manag J 18(Summer special issue):187–206CrossRef
11.
Zurück zum Zitat Simons R (1995) Levers of control: how managers use innovative control systems to drive strategic renewal. Harvard Business School Press, Boston Simons R (1995) Levers of control: how managers use innovative control systems to drive strategic renewal. Harvard Business School Press, Boston
12.
Zurück zum Zitat Simon H (1997) Designing organizations for an information-rich world. In: Lamberton DM (ed) The economics of communication and information. Edward Elgar, Cheltenham Simon H (1997) Designing organizations for an information-rich world. In: Lamberton DM (ed) The economics of communication and information. Edward Elgar, Cheltenham
13.
Zurück zum Zitat Creswell JW (2007) Qualitative inquiry & research design: choosing among five approaches. SAGE Publications, Thousand Oaks Creswell JW (2007) Qualitative inquiry & research design: choosing among five approaches. SAGE Publications, Thousand Oaks
14.
Zurück zum Zitat Krippendorff K (2012) Content analysis: an introduction to its methodology. SAGE Publications, Thousand Oaks Krippendorff K (2012) Content analysis: an introduction to its methodology. SAGE Publications, Thousand Oaks
15.
Zurück zum Zitat Miles MB, Huberman AM (1994) Qualitative data analysis: an expanded sourcebook. SAGE Publications, Thousand Oaks Miles MB, Huberman AM (1994) Qualitative data analysis: an expanded sourcebook. SAGE Publications, Thousand Oaks
16.
Zurück zum Zitat Yuan Y, Archer N, Connelly CE, Zheng W (2010) Identifying the ideal fit between mobile work and mobile work support. Inform Manag 47(3):125–137CrossRef Yuan Y, Archer N, Connelly CE, Zheng W (2010) Identifying the ideal fit between mobile work and mobile work support. Inform Manag 47(3):125–137CrossRef
17.
Zurück zum Zitat Pabbisetty M (2010) Mobile BI: raising the IQ of the enterprise, one device at a time. Saama white paper Pabbisetty M (2010) Mobile BI: raising the IQ of the enterprise, one device at a time. Saama white paper
20.
Zurück zum Zitat Gebauer J, Shaw MJ (2004) Success factors and impacts of mobile business applications: results from a mobile e-procurement study. Int J Electron Commerce 8(3):19–41 Gebauer J, Shaw MJ (2004) Success factors and impacts of mobile business applications: results from a mobile e-procurement study. Int J Electron Commerce 8(3):19–41
21.
Zurück zum Zitat Holsapple CW, Sena MP (2005) ERP plans and decision-support benefits. Decis Support Syst 38(4):575–590CrossRef Holsapple CW, Sena MP (2005) ERP plans and decision-support benefits. Decis Support Syst 38(4):575–590CrossRef
22.
Zurück zum Zitat Pickett M (2006) Lincoln financial distributor implements mobile, real- time business intelligence. DM review Pickett M (2006) Lincoln financial distributor implements mobile, real- time business intelligence. DM review
23.
Zurück zum Zitat Carlsson SA, Tona O (2012) Using business intelligence to prevent and solve crime in Wallander land. J Decis Syst 21(3):217–230CrossRef Carlsson SA, Tona O (2012) Using business intelligence to prevent and solve crime in Wallander land. J Decis Syst 21(3):217–230CrossRef
24.
Zurück zum Zitat Dahlbom B, Ljungberg F (1998) Mobile informatics. Scand J Inform Syst 10(1):227–234 Dahlbom B, Ljungberg F (1998) Mobile informatics. Scand J Inform Syst 10(1):227–234
25.
Zurück zum Zitat Andersson B (2011) Harnessing handheld computing—managing is support to the digital ranger with defensive design. In: Jain H, Sinha A, Vitharana P (eds) Service-oriented perspectives in design science research. Springer, Berlin Andersson B (2011) Harnessing handheld computing—managing is support to the digital ranger with defensive design. In: Jain H, Sinha A, Vitharana P (eds) Service-oriented perspectives in design science research. Springer, Berlin
26.
Zurück zum Zitat Mayer JH, Weitzel T (2012) Appropriate interface designs for mobile end-user devices—up close and personalized executive information systems as an example. 45th Hawaii International Conference on System Science (HICSS) Mayer JH, Weitzel T (2012) Appropriate interface designs for mobile end-user devices—up close and personalized executive information systems as an example. 45th Hawaii International Conference on System Science (HICSS)
Metadaten
Titel
Affecting Decision-Makers’ Attention through Mobile BI: Implications for Mobile BI Design Process
verfasst von
Olgerta Tona
Sven A. Carlsson
Copyright-Jahr
2014
DOI
https://doi.org/10.1007/978-3-319-07215-9_34