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Erschienen in:
2021 | OriginalPaper | Buchkapitel
Are Collaboration Tools Safe? An Assessment of Their Use and Risks
verfasst von : Cquoya Haughton, Maria Isabel Herrmann, Tammi Summers, Sonya Worrell, Samuel Olatunbosun, Taiwo Ajani
Erschienen in: Advances in Software Engineering, Education, and e-Learning
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Abstract
The ongoing pandemic created uncertainty worldwide − stay-at-home orders, social distancing, and business closure or reorganization to protect the health of employees and maintain business continuity. For many organizations, this meant a shift from the office to the home and the adoption of collaboration tools for communications and the sustenance of productivity. Operating safely and securely in a virtual workplace, via collaboration tools, requires distinct security considerations and configurations. The rise in the use of video and conferencing meeting applications has increased network traffic and in turn, an attraction for cybercriminals. Four collaboration tools were analyzed to identify their cyber threats, vulnerabilities, and risks. We provide recommendations on how organizations and customers could mitigate risks and vulnerabilities, prevent cyberattacks, and operate securely in a virtual workspace.