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2021 | OriginalPaper | Buchkapitel

Artificial Kindness The Italian Case of Google Mini Recognition Patterns

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Abstract

Kindness is a pro-social virtue, which evokes mixed feelings in the modern world. In Western culture, for example, kindness is always positive, but elitist. The Digital Revolution and the birth of artificial intelligence, such as the Google Mini, allowed the transition from elitist experience to mass experience. The study has an exploratory function and starts from the Man-AI interaction, in a provocative and oppositional conversational context created by the Human Being. In the research, it is hypothesized, therefore, that the synthesis of the artificial voice does not allow to characterize all the facets of the tone and the emotionality of the kindness. As a result, Artificial Intelligence is programmed to always respond in a “gentle” way, putting in place different facets of kindness, which are well detected in the emotionality and prosodic analysis, above all in the recognition of “pitch” speech pattern. While emotional tone analysis confirms the “understanding” of reading the communicative context of Artificial Intelligence. Among future perspectives it is highlighted how the study of these vocal patterns of artificial kindness can be a springboard for research on bullying, using the Google Mini Kindness tool.

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Metadaten
Titel
Artificial Kindness The Italian Case of Google Mini Recognition Patterns
verfasst von
Concetta Papapicco
Copyright-Jahr
2021
DOI
https://doi.org/10.1007/978-3-030-68780-9_54