Skip to main content

2020 | OriginalPaper | Buchkapitel

9. Augmented Reality and Virtual Reality: New Drivers for Fashion Retail?

verfasst von : Rosy Boardman, Claudia E. Henninger, Ailing Zhu

Erschienen in: Technology-Driven Sustainability

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

This chapter is conceptual in nature and focuses on more recent technological innovations that have been implemented within the fashion industry, namely Augmented Reality (AR) and Virtual Reality (VR). The technology acceptance model (TAM) will be utilised to further evaluate the perceived usefulness and the ease of use of AR and VR from a consumer perspective, by drawing on current fashion examples. The chapter concludes by highlighting future directions for research.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Andone, D., & Frydenberg, M. (2017). Experiences in online collaborative learning with augmented reality. eLearning & Software for Education, 2, 239–246. Andone, D., & Frydenberg, M. (2017). Experiences in online collaborative learning with augmented reality. eLearning & Software for Education, 2, 239–246.
Zurück zum Zitat Azuma, N., & Fernie, J. (2003). Fashion in the globalized world and the role of virtual networks in intrinsic fashion design. Journal of Fashion Marketing and Management: An International Journal, 7, 413–427.CrossRef Azuma, N., & Fernie, J. (2003). Fashion in the globalized world and the role of virtual networks in intrinsic fashion design. Journal of Fashion Marketing and Management: An International Journal, 7, 413–427.CrossRef
Zurück zum Zitat Bastug, E., Bennis, M., Médard, M., & Debbah, M. (2017). Toward interconnected virtual reality: Opportunities, challenges, and enablers. IEEE Communications Magazine, 55(6), 110–117.CrossRef Bastug, E., Bennis, M., Médard, M., & Debbah, M. (2017). Toward interconnected virtual reality: Opportunities, challenges, and enablers. IEEE Communications Magazine, 55(6), 110–117.CrossRef
Zurück zum Zitat Berryman, D. R. (2012). Augmented reality: A review. Medical Reference Services Quarterly, 31(2), 212–218.CrossRef Berryman, D. R. (2012). Augmented reality: A review. Medical Reference Services Quarterly, 31(2), 212–218.CrossRef
Zurück zum Zitat Bonetti, F., Warnaby, G., & Quinn, L. (2018). Augmented reality and virtual reality in physical and online retailing: A review, synthesis and research agenda. In Augmented reality and virtual reality (pp. 119–132). Cham: Springer.CrossRef Bonetti, F., Warnaby, G., & Quinn, L. (2018). Augmented reality and virtual reality in physical and online retailing: A review, synthesis and research agenda. In Augmented reality and virtual reality (pp. 119–132). Cham: Springer.CrossRef
Zurück zum Zitat Carmigniani, J., Furht, B., Anisetti, M., Ceravolo, P., Damiani, E., & Ivkovic, M. (2011). Augmented reality technologies, systems and applications. Multimedia Tools and Applications, 51(1), 341–377.CrossRef Carmigniani, J., Furht, B., Anisetti, M., Ceravolo, P., Damiani, E., & Ivkovic, M. (2011). Augmented reality technologies, systems and applications. Multimedia Tools and Applications, 51(1), 341–377.CrossRef
Zurück zum Zitat Carmigniani, J., & Furht, B. (2011). Augmented reality: An overview. In Handbook of augmented reality (pp. 3–46). New York, NY: Springer.CrossRef Carmigniani, J., & Furht, B. (2011). Augmented reality: An overview. In Handbook of augmented reality (pp. 3–46). New York, NY: Springer.CrossRef
Zurück zum Zitat Carvalho, C., & Santos, G. (2015). Global communities, biotechnology and sustainable design–natural/bio dyes in textiles. Procedia Manufacturing, 3, 6557–6564.CrossRef Carvalho, C., & Santos, G. (2015). Global communities, biotechnology and sustainable design–natural/bio dyes in textiles. Procedia Manufacturing, 3, 6557–6564.CrossRef
Zurück zum Zitat Cirulis, A., De Paolis, L. T., & Tutberidze, M. (2015). Virtualization of digitalized cultural heritage and use case scenario modeling for sustainability promotion of national identity. Procedia Computer Science, 77, 199–206.CrossRef Cirulis, A., De Paolis, L. T., & Tutberidze, M. (2015). Virtualization of digitalized cultural heritage and use case scenario modeling for sustainability promotion of national identity. Procedia Computer Science, 77, 199–206.CrossRef
Zurück zum Zitat Davis, F., Bagozzi, R., & Warshaw, P. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 903–1028.CrossRef Davis, F., Bagozzi, R., & Warshaw, P. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 903–1028.CrossRef
Zurück zum Zitat Dörner, R., Broll, W., Grimm, P., & Jung, B. (2014). Virtual reality und augmented reality (VR/AR). Informatik-Spektrum, 39, 30–37.CrossRef Dörner, R., Broll, W., Grimm, P., & Jung, B. (2014). Virtual reality und augmented reality (VR/AR). Informatik-Spektrum, 39, 30–37.CrossRef
Zurück zum Zitat Eakin, H., Wightman, P. M., Hsu, D., Gil Ramón, V. R., Fuentes-Contreras, E., Cox, M. P., Hyman, T. A. N., Pacas, C., Borraz, F., González-Brambila, C., & Ponce de León Barido, D. (2015). Information and communication technologies and climate change adaptation in Latin America and the Caribbean: A framework for action. Climate and Development, 7(3), 208–222.CrossRef Eakin, H., Wightman, P. M., Hsu, D., Gil Ramón, V. R., Fuentes-Contreras, E., Cox, M. P., Hyman, T. A. N., Pacas, C., Borraz, F., González-Brambila, C., & Ponce de León Barido, D. (2015). Information and communication technologies and climate change adaptation in Latin America and the Caribbean: A framework for action. Climate and Development, 7(3), 208–222.CrossRef
Zurück zum Zitat Gardner, S., & Eng, S. (2005). Generation Y and the changing function of the academic library. Libraries and the Academy, 5(3), 405–420.CrossRef Gardner, S., & Eng, S. (2005). Generation Y and the changing function of the academic library. Libraries and the Academy, 5(3), 405–420.CrossRef
Zurück zum Zitat Grewal, D., Roggeveen, A. L., & Nordfält, J. (2017). The future of retailing. Journal of Retailing, 93(1), 1–6.CrossRef Grewal, D., Roggeveen, A. L., & Nordfält, J. (2017). The future of retailing. Journal of Retailing, 93(1), 1–6.CrossRef
Zurück zum Zitat Hwang, J., Yoon, S. Y., & Bendle, L. J. (2012). Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses: Waiting in a virtual reality restaurant. International Journal of Contemporary Hospitality Management, 24(2), 224–250.CrossRef Hwang, J., Yoon, S. Y., & Bendle, L. J. (2012). Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses: Waiting in a virtual reality restaurant. International Journal of Contemporary Hospitality Management, 24(2), 224–250.CrossRef
Zurück zum Zitat Hwangbo, H., Kim, S. Y., & Cha, K. J. (2017). Use of the smart store for persuasive marketing and immersive customer experiences: A case study of Korean apparel enterprise. Mobile Information Systems, 2017, 1–17. Hwangbo, H., Kim, S. Y., & Cha, K. J. (2017). Use of the smart store for persuasive marketing and immersive customer experiences: A case study of Korean apparel enterprise. Mobile Information Systems, 2017, 1–17.
Zurück zum Zitat Hye, K. J., Mi, K. Y., Geun, K. M., & Jee, S. E. (2015). Kidult contents development using mobile augmented reality. Indian Journal of Science and Technology, 8(S9), 518–525.CrossRef Hye, K. J., Mi, K. Y., Geun, K. M., & Jee, S. E. (2015). Kidult contents development using mobile augmented reality. Indian Journal of Science and Technology, 8(S9), 518–525.CrossRef
Zurück zum Zitat Ishaq, I. M. (2012). Perceived value, service quality, corporate image and customer loyalty: Empirical assessment from Pakistan. Serbian Journal of Management, 7(1), 25–36.CrossRef Ishaq, I. M. (2012). Perceived value, service quality, corporate image and customer loyalty: Empirical assessment from Pakistan. Serbian Journal of Management, 7(1), 25–36.CrossRef
Zurück zum Zitat Jai, T., O’Boyle, M., & Fang, D. (2014). Neural correlates of sensory-enabling presentation: An fMRI study of image zooming and rotation video effects on online apparel shopping. Journal of Consumer Behaviour, 13, 342–350.CrossRef Jai, T., O’Boyle, M., & Fang, D. (2014). Neural correlates of sensory-enabling presentation: An fMRI study of image zooming and rotation video effects on online apparel shopping. Journal of Consumer Behaviour, 13, 342–350.CrossRef
Zurück zum Zitat Javornik, A. (2016b). Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. Journal of Retailing and Consumer Services, 30, 252–261.CrossRef Javornik, A. (2016b). Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. Journal of Retailing and Consumer Services, 30, 252–261.CrossRef
Zurück zum Zitat Jung, T., & Dieck, M. C. (Eds.). (2017). Augmented reality and virtual reality: Empowering human, place and business. Chams: Springer. Jung, T., & Dieck, M. C. (Eds.). (2017). Augmented reality and virtual reality: Empowering human, place and business. Chams: Springer.
Zurück zum Zitat Kim, J., & Forsythe, S. (2007). Hedonic usage of product virtualization technologies in online apparel shopping. International Journal of Retail and Distribution Management, 35(6), 502–514.CrossRef Kim, J., & Forsythe, S. (2007). Hedonic usage of product virtualization technologies in online apparel shopping. International Journal of Retail and Distribution Management, 35(6), 502–514.CrossRef
Zurück zum Zitat Kim, J., & Forsythe, S. (2009). Adoption of sensory enabling technology for online apparel shopping. European Journal of Marketing, 43(9/10), 1101–1120.CrossRef Kim, J., & Forsythe, S. (2009). Adoption of sensory enabling technology for online apparel shopping. European Journal of Marketing, 43(9/10), 1101–1120.CrossRef
Zurück zum Zitat Kim, H.-Y., Lee, J. Y., Mun, J. M., & Johnson, K. K. P. (2017). Consumer adoption of smart in-store technology: Assessing the predictive value of attitude versus beliefs in the technology acceptance model. International Journal of Fashion Design, Technology and Education, 10(2), 26–36.CrossRef Kim, H.-Y., Lee, J. Y., Mun, J. M., & Johnson, K. K. P. (2017). Consumer adoption of smart in-store technology: Assessing the predictive value of attitude versus beliefs in the technology acceptance model. International Journal of Fashion Design, Technology and Education, 10(2), 26–36.CrossRef
Zurück zum Zitat King, W. R., & He, J. (2006). A meta-analysis of the technology acceptance model. Information and Management, 43, 740–755.CrossRef King, W. R., & He, J. (2006). A meta-analysis of the technology acceptance model. Information and Management, 43, 740–755.CrossRef
Zurück zum Zitat Kipper, G., & Rampolla, J. (2012). Augmented reality: An emerging technologies guide to AR. Boston, MA: Elsevier. Kipper, G., & Rampolla, J. (2012). Augmented reality: An emerging technologies guide to AR. Boston, MA: Elsevier.
Zurück zum Zitat Kumar, S. S., Ramachandran, T., & Panboli, S. (2015). Product recommendations over Facebook: The roles of influencing factors to induce online shopping. Asian Social Science, 11, 202–218. Kumar, S. S., Ramachandran, T., & Panboli, S. (2015). Product recommendations over Facebook: The roles of influencing factors to induce online shopping. Asian Social Science, 11, 202–218.
Zurück zum Zitat Landa, M. (2015). Problems analysis and solutions for the establishment of augmented reality technology in maintenance and education. Tampere University of Technology. Landa, M. (2015). Problems analysis and solutions for the establishment of augmented reality technology in maintenance and education. Tampere University of Technology.
Zurück zum Zitat Lau, H. F., Lau, K. W., & Kan, C. W. (2013). The future of virtual environments: The development of virtual technology. Computer Science and Information Technology, 1(1), 41–50.CrossRef Lau, H. F., Lau, K. W., & Kan, C. W. (2013). The future of virtual environments: The development of virtual technology. Computer Science and Information Technology, 1(1), 41–50.CrossRef
Zurück zum Zitat Mann, M. K., Liu-Thompkins, Y., Watson, G. S., & Papelis, Y. E. (2015). A multidisciplinary examination of 3D virtual shopping environments: Effects on consumer perceptual and physiological responses. In Ideas in marketing: Finding the new and polishing the old (pp. 752–755). Springer International Publishing. Mann, M. K., Liu-Thompkins, Y., Watson, G. S., & Papelis, Y. E. (2015). A multidisciplinary examination of 3D virtual shopping environments: Effects on consumer perceptual and physiological responses. In Ideas in marketing: Finding the new and polishing the old (pp. 752–755). Springer International Publishing.
Zurück zum Zitat McCormick, H., Cartwright, J., Perry, P., Barnes, L., Lynch, S., & Ball, G. (2014). Fashion retailing – Past, present and future. Textile Progress, 46(3), 227–321.CrossRef McCormick, H., Cartwright, J., Perry, P., Barnes, L., Lynch, S., & Ball, G. (2014). Fashion retailing – Past, present and future. Textile Progress, 46(3), 227–321.CrossRef
Zurück zum Zitat Mintel. (2017). Brits hung up on online fashion. London: Mintel. Mintel. (2017). Brits hung up on online fashion. London: Mintel.
Zurück zum Zitat Moorhouse, N., tom Dieck, M. C., & Jung, T. (2017). Technological innovations transforming the consumer retail experience: A review of literature. In T. Jung & M. C. tom Dieck (Eds.), Augmented reality and virtual reality - empowering human, place and business (pp. 133–142). Cham: Springer. Moorhouse, N., tom Dieck, M. C., & Jung, T. (2017). Technological innovations transforming the consumer retail experience: A review of literature. In T. Jung & M. C. tom Dieck (Eds.), Augmented reality and virtual reality - empowering human, place and business (pp. 133–142). Cham: Springer.
Zurück zum Zitat Moorhouse, N., Dieck, M. C., & Jung, T. (2018). Technological innovations transforming the consumer retail experience: A review of literature. In Augmented reality and virtual reality (pp. 133–143). Cham: Springer.CrossRef Moorhouse, N., Dieck, M. C., & Jung, T. (2018). Technological innovations transforming the consumer retail experience: A review of literature. In Augmented reality and virtual reality (pp. 133–143). Cham: Springer.CrossRef
Zurück zum Zitat Nysveen, H., Pedersen, P. E., & Thorbjornsen, H. (2005). Intentions to use mobile services: Antecedents and cross-service comparisons. Journal of the Academy of Marketing Science, 33(3), 330–346.CrossRef Nysveen, H., Pedersen, P. E., & Thorbjornsen, H. (2005). Intentions to use mobile services: Antecedents and cross-service comparisons. Journal of the Academy of Marketing Science, 33(3), 330–346.CrossRef
Zurück zum Zitat Pachoulakis, I., & Kapetanakis, K. (2012). Augmented reality platforms for virtual fitting rooms. The International Journal of Multimedia & Its Applications, 4(4), 35.CrossRef Pachoulakis, I., & Kapetanakis, K. (2012). Augmented reality platforms for virtual fitting rooms. The International Journal of Multimedia & Its Applications, 4(4), 35.CrossRef
Zurück zum Zitat Pavlik, J. V. (2015). Transformation: Examining the implications of emerging technology for journalism, media and society. Athens Journal of Mass Media and Communications, 1(1), 1–16. Pavlik, J. V. (2015). Transformation: Examining the implications of emerging technology for journalism, media and society. Athens Journal of Mass Media and Communications, 1(1), 1–16.
Zurück zum Zitat Piotrowicz, W., & Cuthbertson, R. (2014). Introduction to the special issue information technology in retail: Toward omnichannel retailing. International Journal of Electronic Commerce, 18(4), 5–15.CrossRef Piotrowicz, W., & Cuthbertson, R. (2014). Introduction to the special issue information technology in retail: Toward omnichannel retailing. International Journal of Electronic Commerce, 18(4), 5–15.CrossRef
Zurück zum Zitat Poushneh, A., & Vasquez-Parraga, A. Z. (2017). Discernible impact of augmented reality on retail customer’s experience, satisfaction and willingness to buy. Journal of Retailing and Consumer Services, 3, 229–234.CrossRef Poushneh, A., & Vasquez-Parraga, A. Z. (2017). Discernible impact of augmented reality on retail customer’s experience, satisfaction and willingness to buy. Journal of Retailing and Consumer Services, 3, 229–234.CrossRef
Zurück zum Zitat Ramanathan, R., Ramanathan, U., & Ko, L. W. L. (2014). Adoption of RFID technologies in UK logistics: Moderating roles of size, barcode experience and government support. Expert Systems with Applications, 41(1), 230–236.CrossRef Ramanathan, R., Ramanathan, U., & Ko, L. W. L. (2014). Adoption of RFID technologies in UK logistics: Moderating roles of size, barcode experience and government support. Expert Systems with Applications, 41(1), 230–236.CrossRef
Zurück zum Zitat Rauschnabel, P. A., Hein, D. W., He, J., Ro, Y. K., Rawashdeh, S., & Krulikowski, B. (2016). Fashion or technology? A fashnology perspective on the perception and adoption of augmented reality smart glasses. i-com, 15(2), 179–194.CrossRef Rauschnabel, P. A., Hein, D. W., He, J., Ro, Y. K., Rawashdeh, S., & Krulikowski, B. (2016). Fashion or technology? A fashnology perspective on the perception and adoption of augmented reality smart glasses. i-com, 15(2), 179–194.CrossRef
Zurück zum Zitat Shen, J. (2012). Understanding users acceptance of social shopping websites: Effects of social comparison and trust. In Enterprise information systems (pp. 365–373). Berlin: Springer-Verlag.CrossRef Shen, J. (2012). Understanding users acceptance of social shopping websites: Effects of social comparison and trust. In Enterprise information systems (pp. 365–373). Berlin: Springer-Verlag.CrossRef
Zurück zum Zitat Schepers, J., & Wetzels, M. (2007). A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects. Information and Management, 44(1), 90–103.CrossRef Schepers, J., & Wetzels, M. (2007). A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects. Information and Management, 44(1), 90–103.CrossRef
Zurück zum Zitat Valentine, D. B., & Powers, T. L. (2013). Generation Y values and lifestyle segments. Journal of Consumer Marketing, 30(7), 597–606.CrossRef Valentine, D. B., & Powers, T. L. (2013). Generation Y values and lifestyle segments. Journal of Consumer Marketing, 30(7), 597–606.CrossRef
Zurück zum Zitat Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204.CrossRef Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204.CrossRef
Zurück zum Zitat Venkatesh, V., & Bala, H. (2008). Technology acceptance model 3 and a research agenda on interventions. Decision Sciences, 39(2), 273–315.CrossRef Venkatesh, V., & Bala, H. (2008). Technology acceptance model 3 and a research agenda on interventions. Decision Sciences, 39(2), 273–315.CrossRef
Zurück zum Zitat Yuen, S. C. Y., Yaoyuneyong, G., & Johnson, E. (2011). Augmented reality: An overview and five directions for AR in education. Journal of Educational Technology Development and Exchange (JETDE), 4(1), 11. Yuen, S. C. Y., Yaoyuneyong, G., & Johnson, E. (2011). Augmented reality: An overview and five directions for AR in education. Journal of Educational Technology Development and Exchange (JETDE), 4(1), 11.
Metadaten
Titel
Augmented Reality and Virtual Reality: New Drivers for Fashion Retail?
verfasst von
Rosy Boardman
Claudia E. Henninger
Ailing Zhu
Copyright-Jahr
2020
Verlag
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-15483-7_9