Skip to main content

2018 | OriginalPaper | Buchkapitel

2. Background

verfasst von : Andrea Tagarelli, Roberto Interdonato

Erschienen in: Mining Lurkers in Online Social Networks

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

This chapter summarizes main literature and relating findings from social science and human-computer interaction research, focusing on: the different interpretations of lurking and related implications, the motivational factors underlying this kind of user behavior, and the main criteria to promote delurking of lurkers.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat S. Anand, R. Chandramouli, K. P. Subbalakshmi, and M. Venkataraman. Altruism in social networks: good guys do finish first. Social Netw. Analys. Mining, 3(2):167–177, 2013.CrossRef S. Anand, R. Chandramouli, K. P. Subbalakshmi, and M. Venkataraman. Altruism in social networks: good guys do finish first. Social Netw. Analys. Mining, 3(2):167–177, 2013.CrossRef
2.
Zurück zum Zitat A. Anderson, D. Huttenlocher, J. Kleinberg, and J. Leskovec. Steering user behavior with badges. In Proc. ACM Conf. on World Wide Web (WWW), 2013. A. Anderson, D. Huttenlocher, J. Kleinberg, and J. Leskovec. Steering user behavior with badges. In Proc. ACM Conf. on World Wide Web (WWW), 2013.
3.
Zurück zum Zitat A. Ardichvili. Learning and knowledge sharing in virtual communities of practice: motivators, barriers, and enablers. Advances in Developing Human Resources, 10:541–554, 2008.CrossRef A. Ardichvili. Learning and knowledge sharing in virtual communities of practice: motivators, barriers, and enablers. Advances in Developing Human Resources, 10:541–554, 2008.CrossRef
4.
Zurück zum Zitat F. C. Chen and H.-M. Chang. Do lurking learners contribute less?: a knowledge co-construction perspective. In Proc. Conf. on Communities and Technologies (C&T), pages 169–178, 2011. F. C. Chen and H.-M. Chang. Do lurking learners contribute less?: a knowledge co-construction perspective. In Proc. Conf. on Communities and Technologies (C&T), pages 169–178, 2011.
5.
Zurück zum Zitat J. T. Child and S. C. Starcher. Fuzzy Facebook privacy boundaries: Exploring mediated lurking, vague-booking, and Facebook privacy management. Computers in Human Behavior, 54:483–490, 2016.CrossRef J. T. Child and S. C. Starcher. Fuzzy Facebook privacy boundaries: Exploring mediated lurking, vague-booking, and Facebook privacy management. Computers in Human Behavior, 54:483–490, 2016.CrossRef
6.
Zurück zum Zitat J. Cranefield, P. Yoong, and S. L. Huff. Beyond Lurking: The Invisible Follower-Feeder In An Online Community Ecosystem. In Proc. Pacific Asia Conf. on Information Systems (PACIS), page 50, 2011. J. Cranefield, P. Yoong, and S. L. Huff. Beyond Lurking: The Invisible Follower-Feeder In An Online Community Ecosystem. In Proc. Pacific Asia Conf. on Information Systems (PACIS), page 50, 2011.
7.
Zurück zum Zitat N. Edelmann. Reviewing the definitions of “lurkers” and some implications for online research. Cyberpsychology, Behavior, and Social Networking, 16(9):645–649, 2013.CrossRef N. Edelmann. Reviewing the definitions of “lurkers” and some implications for online research. Cyberpsychology, Behavior, and Social Networking, 16(9):645–649, 2013.CrossRef
8.
Zurück zum Zitat R. Farzan and P. Brusilovsky. Encouraging user participation in a course recommender system: An impact on user behavior. Computers in Human Behavior, 27(1):276–284, 2011.CrossRef R. Farzan and P. Brusilovsky. Encouraging user participation in a course recommender system: An impact on user behavior. Computers in Human Behavior, 27(1):276–284, 2011.CrossRef
9.
Zurück zum Zitat R. Farzan and S. Han. My friends are here!: Why talk to “strangers”? In Proc. ACM Conf. on Computer Supported Cooperative Work & Social Computing, CSCW Companion ’14, pages 161–164, 2014. R. Farzan and S. Han. My friends are here!: Why talk to “strangers”? In Proc. ACM Conf. on Computer Supported Cooperative Work & Social Computing, CSCW Companion ’14, pages 161–164, 2014.
10.
Zurück zum Zitat M. Fazeen, R. Dantu, and P. Guturu. Identification of leaders, lurkers, associates and spammers in a social network: context-dependent and context-independent approaches. Social Netw. Analys. Mining, 1(3):241–254, 2011.CrossRef M. Fazeen, R. Dantu, and P. Guturu. Identification of leaders, lurkers, associates and spammers in a social network: context-dependent and context-independent approaches. Social Netw. Analys. Mining, 1(3):241–254, 2011.CrossRef
11.
Zurück zum Zitat M. M. Ferree, W. A. Gamson, J. Gerhards, and D. Rucht. Shaping abortion discourse: Democracy and the public sphere in Germany and the United States. Cambridge University Press, New York, 2002.CrossRef M. M. Ferree, W. A. Gamson, J. Gerhards, and D. Rucht. Shaping abortion discourse: Democracy and the public sphere in Germany and the United States. Cambridge University Press, New York, 2002.CrossRef
12.
Zurück zum Zitat D. Ganley, C. Moser, and P. Groenewegen. Categorizing behavior in online communities: A look into the world of cake bakers. In Proc. HICSS, pages 3457–3466, 2012. D. Ganley, C. Moser, and P. Groenewegen. Categorizing behavior in online communities: A look into the world of cake bakers. In Proc. HICSS, pages 3457–3466, 2012.
13.
Zurück zum Zitat S. A. Golder and J. Donath. Social roles in electronic communities. Internet Research, 5:19–22, 2004. S. A. Golder and J. Donath. Social roles in electronic communities. Internet Research, 5:19–22, 2004.
14.
Zurück zum Zitat A. Halfaker, O. Keyes, and D. Taraborelli. Making peripheral participation legitimate: reader engagement experiments in Wikipedia. In Proc. ACM Conf. on Computer Supported Cooperative Work (CSCW), pages 849–860, 2013. A. Halfaker, O. Keyes, and D. Taraborelli. Making peripheral participation legitimate: reader engagement experiments in Wikipedia. In Proc. ACM Conf. on Computer Supported Cooperative Work (CSCW), pages 849–860, 2013.
15.
Zurück zum Zitat X. Han, W. Wei, C. Miao, J.-P. Mei, and H. Song. Context-Aware Personal Information Retrieval From Multiple Social Networks. IEEE Computational Intelligence Magazine, 9(2):18–28, 2014.CrossRef X. Han, W. Wei, C. Miao, J.-P. Mei, and H. Song. Context-Aware Personal Information Retrieval From Multiple Social Networks. IEEE Computational Intelligence Magazine, 9(2):18–28, 2014.CrossRef
16.
Zurück zum Zitat J. Imlawi and D. G. Gregg. Engagement in online social networks: The impact of self-disclosure and humor. Int. J. Hum. Comput. Interaction, 30(2):106–125, 2014.CrossRef J. Imlawi and D. G. Gregg. Engagement in online social networks: The impact of self-disclosure and humor. Int. J. Hum. Comput. Interaction, 30(2):106–125, 2014.CrossRef
17.
Zurück zum Zitat N. Kahnwald and T. Köhler. Microlearning in virtual communities of practice? an explorative analysis of changing information behaviour. In Proc. Microlearning Conf., pages 157–172, 2006. N. Kahnwald and T. Köhler. Microlearning in virtual communities of practice? an explorative analysis of changing information behaviour. In Proc. Microlearning Conf., pages 157–172, 2006.
18.
Zurück zum Zitat K. E. Kappler and R. R. de Querol. Is there anybody out there? – social media as a new social fetish. In Proc. ACM Web Science Conf. (WebSci), 2011. K. E. Kappler and R. R. de Querol. Is there anybody out there? – social media as a new social fetish. In Proc. ACM Web Science Conf. (WebSci), 2011.
19.
Zurück zum Zitat P. Kollock and M. Smith. Managing the virtual commons. In Computer-mediated communication: Linguistic, social, and cross-cultural perspectives, pages 109–128. 1996. P. Kollock and M. Smith. Managing the virtual commons. In Computer-mediated communication: Linguistic, social, and cross-cultural perspectives, pages 109–128. 1996.
20.
Zurück zum Zitat J. Lang and S. F. Wu. Social network user lifetime. Social Netw. Analys. Mining, 3(3):285–297, 2013.CrossRef J. Lang and S. F. Wu. Social network user lifetime. Social Netw. Analys. Mining, 3(3):285–297, 2013.CrossRef
21.
Zurück zum Zitat J. Lave and E. Wenger. Situated Learning: Legitimate Peripheral Participation. Cambridge University Press, 1991.CrossRef J. Lave and E. Wenger. Situated Learning: Legitimate Peripheral Participation. Cambridge University Press, 1991.CrossRef
22.
Zurück zum Zitat G. Leshed. Posters, lurkers, and in between: A multidimensional model of online community participation patterns. In Proc. HIC, 2005. G. Leshed. Posters, lurkers, and in between: A multidimensional model of online community participation patterns. In Proc. HIC, 2005.
23.
Zurück zum Zitat C. López, R. Farzan, and P. Brusilovsky. Personalized incremental users’ engagement: driving contributions one step forward. In Proc. ACM Int. Conf. on Support Group Work (GROUP), pages 189–198, 2012. C. López, R. Farzan, and P. Brusilovsky. Personalized incremental users’ engagement: driving contributions one step forward. In Proc. ACM Int. Conf. on Support Group Work (GROUP), pages 189–198, 2012.
24.
Zurück zum Zitat M. Morris and C. Ogan. The internet as mass medium. Journal of Communication, 46(1):39–50, 1996.CrossRef M. Morris and C. Ogan. The internet as mass medium. Journal of Communication, 46(1):39–50, 1996.CrossRef
25.
Zurück zum Zitat M. Muller. Lurking as personal trait or situational disposition: lurking and contributing in enterprise social media. In Proc. ACM Conf. on Computer Supported Cooperative Work (CSCW), pages 253–256, 2012. M. Muller. Lurking as personal trait or situational disposition: lurking and contributing in enterprise social media. In Proc. ACM Conf. on Computer Supported Cooperative Work (CSCW), pages 253–256, 2012.
26.
Zurück zum Zitat B. Nonnecke, D. Andrews, and J. J. Preece. Non-public and public online community participation: Needs, attitudes and behavior. Electronic Commerce Research, 6(1):7–20, 2006.CrossRef B. Nonnecke, D. Andrews, and J. J. Preece. Non-public and public online community participation: Needs, attitudes and behavior. Electronic Commerce Research, 6(1):7–20, 2006.CrossRef
27.
Zurück zum Zitat B. Nonnecke, J. Preece, D. Andrews, and R. Voutour. Online lurkers tell why. In Proc. 10th Americas Conference on Information Systems (AMCIS), page 321, 2004. B. Nonnecke, J. Preece, D. Andrews, and R. Voutour. Online lurkers tell why. In Proc. 10th Americas Conference on Information Systems (AMCIS), page 321, 2004.
28.
Zurück zum Zitat B. Nonnecke and J. J. Preece. Lurker demographics: counting the silent. In Proc. ACM Conf. on Human Factors in Computing Systems (CHI), pages 73–80, 2000. B. Nonnecke and J. J. Preece. Lurker demographics: counting the silent. In Proc. ACM Conf. on Human Factors in Computing Systems (CHI), pages 73–80, 2000.
29.
Zurück zum Zitat B. Osatuyi. Is lurking an anxiety-masking strategy on social media sites? the effects of lurking and computer anxiety on explaining information privacy concern on social media platforms. Computers in Human Behavior, 49:324–332, 2015.CrossRef B. Osatuyi. Is lurking an anxiety-masking strategy on social media sites? the effects of lurking and computer anxiety on explaining information privacy concern on social media platforms. Computers in Human Behavior, 49:324–332, 2015.CrossRef
30.
Zurück zum Zitat Z. Pan, Y. Lu, and S. Gupta. How heterogeneous community engage newcomers? The effect of community diversity on newcomers’ perception of inclusion: An empirical study in social media service. Computers in Human Behavior, 39:100–111, 2014.CrossRef Z. Pan, Y. Lu, and S. Gupta. How heterogeneous community engage newcomers? The effect of community diversity on newcomers’ perception of inclusion: An empirical study in social media service. Computers in Human Behavior, 39:100–111, 2014.CrossRef
31.
Zurück zum Zitat J. J. Preece, B. Nonnecke, and D. Andrews. The top five reasons for lurking: improving community experiences for everyone. Computers in Human Behavior, 20(2):201–223, 2004.CrossRef J. J. Preece, B. Nonnecke, and D. Andrews. The top five reasons for lurking: improving community experiences for everyone. Computers in Human Behavior, 20(2):201–223, 2004.CrossRef
32.
Zurück zum Zitat H. Rheingold. The virtual community: Homesteading on the electronic frontier. MIT Press, 2000. H. Rheingold. The virtual community: Homesteading on the electronic frontier. MIT Press, 2000.
33.
Zurück zum Zitat A. Schneider, G. von Krogh, and P. Jager. “What’s coming next?” Epistemic curiosity and lurking behavior in online communities. Computers in Human Behavior, 29:293–303, 2013.CrossRef A. Schneider, G. von Krogh, and P. Jager. “What’s coming next?” Epistemic curiosity and lurking behavior in online communities. Computers in Human Behavior, 29:293–303, 2013.CrossRef
34.
Zurück zum Zitat V. Soroka and S. Rafaeli. Invisible participants: how cultural capital relates to lurking behavior. In Proc. ACM Conf. on World Wide Web (WWW), pages 163–172, 2006. V. Soroka and S. Rafaeli. Invisible participants: how cultural capital relates to lurking behavior. In Proc. ACM Conf. on World Wide Web (WWW), pages 163–172, 2006.
35.
Zurück zum Zitat N. Springer, I. Engelmann, and C. Pfaffinger. User comments: motives and inhibitors to write and read. Information, Communication & Society, 18(7):798–815, 2015.CrossRef N. Springer, I. Engelmann, and C. Pfaffinger. User comments: motives and inhibitors to write and read. Information, Communication & Society, 18(7):798–815, 2015.CrossRef
36.
Zurück zum Zitat N. Sun, P. P.-L. Rau, and L. Ma. Understanding lurkers in online communities: a literature review. Computers in Human Behavior, 38:110–117, 2014.CrossRef N. Sun, P. P.-L. Rau, and L. Ma. Understanding lurkers in online communities: a literature review. Computers in Human Behavior, 38:110–117, 2014.CrossRef
37.
Zurück zum Zitat A. Tagarelli and R. Interdonato. “Who’s out there?”: Identifying and Ranking Lurkers in Social Networks. In Proc. Int. Conf. on Advances in Social Networks Analysis and Mining (ASONAM), pages 215–222, 2013. A. Tagarelli and R. Interdonato. “Who’s out there?”: Identifying and Ranking Lurkers in Social Networks. In Proc. Int. Conf. on Advances in Social Networks Analysis and Mining (ASONAM), pages 215–222, 2013.
38.
Zurück zum Zitat A. Tagarelli and R. Interdonato. Lurking in social networks: topology-based analysis and ranking methods. Social Netw. Analys. Mining, 4(230):27, 2014. A. Tagarelli and R. Interdonato. Lurking in social networks: topology-based analysis and ranking methods. Social Netw. Analys. Mining, 4(230):27, 2014.
39.
Zurück zum Zitat M. Takahashi, M. Fujimoto, and N. Yamasaki. The active lurker: Influence of an in-house online community on its outside environment. In Proc. ACM SIGGROUP Conf. on Supporting Group Work, pages 1–10, 2003. M. Takahashi, M. Fujimoto, and N. Yamasaki. The active lurker: Influence of an in-house online community on its outside environment. In Proc. ACM SIGGROUP Conf. on Supporting Group Work, pages 1–10, 2003.
40.
Zurück zum Zitat T. van Mierlo. The 1% rule in four digital health social networks: An observational study. Medical Internet Research, 16(2), 2014. T. van Mierlo. The 1% rule in four digital health social networks: An observational study. Medical Internet Research, 16(2), 2014.
41.
Zurück zum Zitat B. Walker, J. Redmond, and A. Lengyel. Are they all the same? lurkers and posters on the net. eCULTURE, 3(1), 2013. B. Walker, J. Redmond, and A. Lengyel. Are they all the same? lurkers and posters on the net. eCULTURE, 3(1), 2013.
42.
Zurück zum Zitat B. Wellman and M. Gulia. Net surfers don’t ride alone: Virtual communities as communities. In Networks in the Global Village, pages 331–366. 1999. B. Wellman and M. Gulia. Net surfers don’t ride alone: Virtual communities as communities. In Networks in the Global Village, pages 331–366. 1999.
Metadaten
Titel
Background
verfasst von
Andrea Tagarelli
Roberto Interdonato
Copyright-Jahr
2018
DOI
https://doi.org/10.1007/978-3-030-00229-9_2