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Erschienen in:
2012 | OriginalPaper | Buchkapitel
Business Analytics, Process Maturity and Supply Chain Performance
verfasst von : Peter Trkman, Marcelo Bronzo Ladeira, Marcos Paulo Valadares De Oliveira, Kevin McCormack
Erschienen in: Business Process Management Workshops
Verlag: Springer Berlin Heidelberg
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The paper investigates the relationship between analytical capabilities in the plan, source, make and deliver area of the supply chain and its performance. The effects of analytics on different maturity levels are analyzed with various statistical techniques. A sample of 788 companies from the USA, Europe, Canada, Brazil and China was used. The results indicate the changing impact of business analytics use on performance, meaning that companies on different maturity levels should focus on different areas. The theoretical and practical implications of these findings are thoroughly discussed.