Skip to main content
Registrieren
Springer Professional
SUCHE
MENÜ 1 2 3 4
main-content
nach oben

Tipp

Weitere Kapitel dieses Buchs durch Wischen aufrufen

Erschienen in:
On the Advent of Operational Perspectives in Business Intelligence Kapitel lesen Erstes Kapitel lesen

2015 | OriginalPaper | Buchkapitel

Business Intelligence 2.0

verfasst von: Sebastian Behrendt, Alexander Richter

Erschienen in: Business Intelligence for New-Generation Managers

Verlag: Springer International Publishing

Einloggen, um Zugang zu erhalten
share
TEILEN

Abstract

The increasing use of enterprise social networks (ESN) generates vast amounts of data, giving researchers and managerial decision makers unprecedented opportunities for analysis. However, more transparency about the available data dimensions and how these can be combined is needed to yield accurate insights into the multi-facetted phenomenon of ESN use. In order to address this issue, we present a framework of available data dimensions and describe possible methods and insights as well as opportunities and limitations of each data dimension. We then adopt this framework exemplary to comprehensively analyze an empirical ESN case.
Vorheriges Kapitel Deployment of a Descriptive Big Data Model
Nächstes Kapitel Self-Service Management Support Systems: Findings from a New-Generation Manager Perspective
Fußnoten
3
13 Interviews with officers/officer candidates from different ranked were conducted.
 
4
Analysis of 445 connections based on 1,155 messages by 204 users
  • Nodes: users that generated a content, e.g., appointment, blog, article, comment
  • Edges: comments on initial contents
 
Literatur
1.
Majumdar A, Krishna S, Bjorn P (2013) Managers’ perceptions of social software use in the workplace: identifying the benefits of social software and emerging patterns of its use. In: Proceedings of the 19th Americas conference on information systems (AMCIS), Chicago
2.
Kaiser S, Kozica A (2014) Über Grenzverschiebungen in der neuen, vernetzten Arbeitswelt. In: Richter A (ed) Vernetzte organisation. Oldenbourg Wissenschaftsverlag, München, pp 7–15
3.
Richter A, Riemer K (2013) Malleable end-user software. Bus Inf Syst Eng 5(3):195–197 CrossRef
4.
Richter A, Koch M (2008) Funktionen von social-networking-diensten. In: Bichler M, Hess T, Krcmar H et al. (eds) World wide web internet and web information systems, vol 2008. Gito, pp 1239–1250
5.
Riemer K, Richter A (2010) Tweet Inside: microblogging in a corporate context. In: Proceedings 23rd Bled eConference eTrust: implications for the individual, enterprises and society
6.
7.
Aral S, Dellarocas C, Godes D (2013) Introduction to the special issue—social media and business transformation: a framework for research. Inf Syst Res 24(1):3–13 CrossRef
8.
Kleinberg J (2008) The convergence of social and technological networks. Commun ACM 51(11):66–72 CrossRef
9.
Chen H, Chiang RHL, Storey VC (2012) Business intelligence and analytics: from big data to big impact. MIS Q 36(4):1165–1188
10.
Kumar L, Singh H, Kaur R (2012) Web analytics and metrics: a survey. In: Proceedings of the international conference on advances in computing, communications and informatics. ACM, New York, pp 966–971
11.
Krippendorff K (2013) Content analysis. An introduction to its methodology, 3rd edn. Sage, London
12.
Ben-Dov M, Feldman R (2005) Text mining and information extraction. In: Maimon O, Rokach L (eds) Data mining and knowledge discovery handbook. Springer, New York, pp 801–831 CrossRef
13.
Pang B, Lee L, Aggarwal CC et al (2008) Opinion Mining and Sentiment Analysis. Found Trends Inf Retr 2(2):1–135 CrossRef
14.
Hillmann R, Trier M (2012) Dissemination patterns and associated network effects of sentiments in social networks. In: 2012 IEEE/ACM international conference on advances in social networks analysis and mining
15.
Christakis NA, Fowler JH (2009) Connected. The surprising power of our social networks and how they shape our lives, 1st edn. Little, Brown and Co, New York
16.
Yates J, Orlikowski WJ, Okamura K (1999) Explicit and implicit structuring of genres in electronic communication: reinforcement and change of social interaction. Organ Sci 10(1):83–103 CrossRef
17.
Riemer K, Richter A (2010) Social software: agents for change or platforms for social reproduction? A case study on enterprise microblogging. In: Proceedings of the 21th Australasian conference on information systems, Brisbane
18.
Thelwall M, Buckley K, Paltoglou G et al (2010) Sentiment strength detection in short informal text. J Am Soc Inf Sci 61(12):2544–2558 CrossRef
19.
Davidov D, Tsur O, Rappoport A (2010) Semi-supervised recognition of sarcastic sentences in Twitter and Amazon. In: Proceedings of the fourteenth conference on computational natural language learning, pp 107–116
20.
Schnegg M (2010) Die Wurzeln der Netzwerkforschung. In: Stegbauer C, Häußling R (eds) Handbuch Netzwerkforschung. VS Verlag für Sozialwissenschaften, Wiesbaden
21.
Trier M (2010) Struktur und Dynamik in der Netzwerkanalyse. In: Stegbauer C, Häußling R (eds) Handbuch Netzwerkforschung. VS Verlag für Sozialwissenschaften, Wiesbaden, pp 205–217 CrossRef
22.
Jansen D (1999) Einführung in die Netzwerkanalyse. VS Verlag für Sozialwissenschaften, Wiesbaden CrossRef
23.
Blaschke S, Schoeneborn D, Seidl D (2012) Organizations as networks of communication episodes: turning the network perspective inside out. Organ Stud 33(7):879–906 CrossRef
24.
Allen J, James AD, Gamlen P (2007) Formal versus informal knowledge networks in R&D: a case study using social network analysis. R&D Manag 37(3):179–196 CrossRef
25.
Freeman LC (2004) The development of social network analysis: a study in the sociology of science. Empirical Press, Vancouver
26.
Brandes U (2010) Graphentheorie. In: Stegbauer C, Häußling R (eds) Handbuch Netzwerkforschung. VS Verlag für Sozialwissenschaften, Wiesbaden
27.
Schultze U, Avital M (2011) Designing interviews to generate rich data for information systems research. Inf Organ 21(1):1–16 CrossRef
28.
Richter A, Heidemann J, Klier M et al (2013) Success measurement of enterprise social networks. Tagungsband Wirtschaftsinformatik, In
29.
Riemer K, Richter A, Bohringer M (2010) Enterprise microblogging. Wirtschaftsinformatik 52(6):387–390 CrossRef
30.
31.
Denzin NK (1970) The research act in sociology: a theoretical introduction to sociological methods, Methodological perspectives. Butterworth, London
32.
Hollstein B (2010) Qualitative methoden und mixed-method-designs. In: Stegbauer C, Häußling R (eds) Handbuch Netzwerkforschung. VS Verlag für Sozialwissenschaften, Wiesbaden, pp 459–470 CrossRef
Metadaten
Titel
Business Intelligence 2.0
verfasst von
Sebastian Behrendt
Alexander Richter
Copyright-Jahr
2015
Buch
Business Intelligence for New-Generation Managers

Print ISBN: 978-3-319-15695-8

Electronic ISBN: 978-3-319-15696-5

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-15696-5_8

    Version: 0.2002.0