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2017 | OriginalPaper | Buchkapitel

Business Process Modelling and Visualisation to Support e-Government Decision Making: Business/IS Alignment

verfasst von : Sulaiman Alfadhel, Shaofeng Liu, Festus O. Oderanti

Erschienen in: Decision Support Systems VII. Data, Information and Knowledge Visualization in Decision Support Systems

Verlag: Springer International Publishing

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Abstract

Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders’ expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models.

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Vorheriges Kapitel Multicriteria Decision Making for Healthcare Facilities Location with Visualization Based on FITradeoff Method

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Titel: Business Process Modelling and Visualisation to Support e-Government Decision Making: Business/IS Alignment
verfasst von: Sulaiman Alfadhel
Shaofeng Liu
Festus O. Oderanti
Verlag: Springer International Publishing
Buch: Decision Support Systems VII. Data, Information and Knowledge Visualization in Decision Support Systems
Print ISBN: 978-3-319-57486-8

Electronic ISBN: 978-3-319-57487-5

Copyright-Jahr: 2017
DOI: https://doi.org/10.1007/978-3-319-57487-5_4

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