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Über dieses Buch

Companies must confront an increasingly competitive environment with lean, flexible and market oriented structures. Therefore companies organize themselves according to their business processes. These processes are more and more often designed, implemented and managed based on standard software, mostly ERP or SCM packages. This is the first book delivering a complete description of a business driven implementation of standard software packages, accelerated by the use of reference models. The use of those models ensures best quality results and speeds up the software implementation. The book discusses how companies can optimize business processes and realize strategic goals with the implementation of software like SAP R/3, Oracle, Baan or Peoplesoft. The book cites numerous case studies and outlines each step of a process oriented implementation, including the goals, procedures and necessary methods and tools.

Inhaltsverzeichnis

Frontmatter

1. Business Process Oriented Organizational Structures and Function Oriented Standard Software — Implications for the Implementation

Abstract
In order to deal with increasing competition effectively, both nationally and globally, companies must implement lean, flexible and market oriented structures. Work processes should be reviewed and reengineered, in order to meet various goals, such as trimming throughput time, reducing costs, increasing flexibility and improving the quality of products (services and goods).
Mathias Kirchmer

2. Development of a Procedure Model for Business Process Oriented Implementation of Standard Software

Abstract
We will now develop a procedure model for BIS, and a framework for a detailed discussion of the implementation phases in the following chapters.
Mathias Kirchmer

3. Strategy Based BPO Concept

Abstract
In defining strategy based BPO concepts, we must ensure that company and vertical market specific requirements - such as are necessary to implement strategic goals -- are taken into account when engineering business processes. The resulting guidelines for later phases of BIS ensure that additional BIS tasks focus on the strategic goals of the enterprise and that these are implemented successively.
Mathias Kirchmer

4. Standard Software Based BPO Concept

Abstract
Standard software based BPO concepts detail the strategy based BPO concept according to the requirements definition (business concept) of the standard software. This creates a business goal oriented framework for the business process design and implementation based on the standard software. The sub-processes are processed according to the implementation strategy.
Mathias Kirchmer

5. BPO Implementation

Abstract
In the BPO implementation, measures are undertaken to execute the standard software based, and thus strategy based, BPO concept. The result is a system describing the various human, task and technology factors in their entirety (see HEINRICH, BURGHOLZER 1990, p. 320). The measures are sufficiently predetermined by these BPO concepts to ensure the implementation of strategic goals.
Mathias Kirchmer

6. Comprehensive Model of Business Process Oriented Implementation

Abstract
In Chapters One through Five, we described each individual BIS step, using sub-process models. Interdependencies of these implementation steps are shown in the fact that the same events are used in different sub-models. Next, the ensuing detailed BIS process model is aggregated in two steps. The result is a sub-process model for every implementation phase and a cross-phase comprehensive model. Thus, the BIS procedure model is described on three detail levels. By using this description type, we are able to transparently illustrate the interrelationship of the implementation steps.
Mathias Kirchmer

Backmatter

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