Abstract
Winograd reflected, “good design produces an object that works for people in a context of values and needs, to produce quality results and a satisfying experience” (Winograd, T., 1996, p. xvi). This entails an approach to design that is centered on engagement with people’s values, emotions, and perspectives, with people’s experience and the sense they make of it. The urgent focus on user experience leaves us with questions such as the following:
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How can we capture and analyze people’s experiences in a way that is helpful for designers?
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Wright, P., McCarthy, J. (2010). Making Sense of Experience in Experience-Centered Design. In: Experience-Centered Design. Synthesis Lectures on Human-Centered Informatics. Springer, Cham. https://doi.org/10.1007/978-3-031-02192-3_3
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DOI: https://doi.org/10.1007/978-3-031-02192-3_3
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-01064-4
Online ISBN: 978-3-031-02192-3
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