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What do We Mean by Dialogue?

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Experience-Centered Design

Part of the book series: Synthesis Lectures on Human-Centered Informatics ((SLHCI))

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Abstract

In everyday use, the word dialogue is associated with talk and is often used to refer to conversation involving two or more people. However, dialogue also has a technical use in communication studies (Anderson et al., 2004), social sciences (Hicks, D., 2002), art theory (Kester, G., 2004), and as we have seen above, experience-centered design. In its technical use, the focus is on experiential, relational, and community approaches to communication, knowledge, and identity, and it is associated with empathy, active listening, and perspective taking.

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Wright, P., McCarthy, J. (2010). What do We Mean by Dialogue?. In: Experience-Centered Design. Synthesis Lectures on Human-Centered Informatics. Springer, Cham. https://doi.org/10.1007/978-3-031-02192-3_5

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