Abstract
A discussion on multitasking in an in situ environment would not be complete without including email. The popular press keeps ridiculing our obsession with email. A few years ago, a New York Times article drew an analogy between zombies and emails: the zombies keep coming even though you keep killing them, and emails keep coming even though you keep deleting them (Klosterman, 2010). The popular cartoon Oatmeal characterizes how the “email monster” plagues us (theoatmeal. com/comics/email_monster). Over the years, from interviews and anecdotal reports, our informants who have been observed while performing information work in situ claim the main reason for their self-interruptions is from checking email. In this chapter I will discuss how email is a significant contributor to multitasking in a digital media environment.
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© 2015 Springer Nature Switzerland AG
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Mark, G. (2015). Email. In: Multitasking in the Digital Age. Synthesis Lectures on Human-Centered Informatics. Springer, Cham. https://doi.org/10.1007/978-3-031-02212-8_6
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DOI: https://doi.org/10.1007/978-3-031-02212-8_6
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-01084-2
Online ISBN: 978-3-031-02212-8
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