Skip to main content

Goals and Plans: Turning Points for Success

  • Chapter
  • First Online:
Crisis Management in Acute Care Settings

Abstract

A physician-in-training was confronted with a ventilatory problem in an intensive care patient. He interpreted the presenting constellation of symptoms (increased airway pressure, absent breath sounds over the right lung, and slowly decreasing saturation) as signs of a tension pneumothorax. Although there were several more differential diagnoses for this symptom constellation, and although the patient was in no immediate danger, the resident started to act on his first assumption. He neither searched for alternative causes for the clinical problem, nor did he request a second opinion. He performed a thoracostomy without supervision by an experienced colleague and did not adequately consider the possibility of a complication. When the complication occurred he did not recognize it for what it was: a punctured liver. The clinical course led to the patient’s cardiac arrest that required immediate cardiopulmonary resuscitation. Because of a massive volume replacement and red blood cells, CPR was successful. As a result of this massive transfusion, the pulmonary situation of the patient deteriorated and he developed full-blown Acute Respiratory Distress Syndrome. The real trigger for the situation, a blood clot in the right main bronchus, could have been removed bronchoscopically with very little risk to the patient. Because the resident prematurely formulated the goal “insert a chest tube” and because he subsequently planned and executed the insertion poorly, he put the patient’s life at risk. Setting goals and planning actions did not adequately take place.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Dörner D (1996) The logic of failure. Recognizing and avoiding error in complex situations. Metropolitan Books, New York

    Google Scholar 

  • Dörner D (1999) Bauplan für eine Seele [Blueprint for a soul]. Rowohlt, Reinbek bei Hamburg

    Google Scholar 

  • Dörner D, Pfeifer E (1993) Strategic thinking and stress. Ergonomics 36:1345–1360

    Article  PubMed  Google Scholar 

  • Dörner D, Schaub H (1994) Errors in planning and decision-making and the nature of human information processing. Appl Psychol Int Rev 43:433–453

    Article  Google Scholar 

  • Frensch PA, Funke J (eds) (1995) Complex problem-solving: the European perspective. Erlbaum, Hillsdale

    Google Scholar 

  • Freud S (1911/1961) Formulierungen über die zwei Prinzipien des psychischen Geschehens [two principles of psychological regulation]. Gesammelte Werke, Band VIII. Fischer, Frankfurt am Main

    Google Scholar 

  • Funke J, Fritz A (1995) Über Planen, Problemlösen und Handeln [On planning, problem-solving, and action]. In: Funke J, Fritz A (eds) Neue Konzepte und Instrumente zur Planungsdiagnostik. Deutscher Psychologen Verlag, Bonn, pp 1–45

    Google Scholar 

  • Hacker W (1986) Arbeitspsychologie [work psychology]. Deutscher Verlag der Wissenschaften, Berlin

    Google Scholar 

  • Lindblom CE (1959) The science of muddling through. Public Admin Rev 19:79–88

    Article  Google Scholar 

  • Reason J (1990) Human error. Cambridge University Press, Cambridge

    Book  Google Scholar 

  • Schaub H (1997) Decision-making in complex situations: cognitive and motivational limitations. In: Flin R, Salas E, Strub ME, Martin L (eds) Decision-making under stress: emerging themes and applications. Ashgate, Aldershot, pp 291–300

    Google Scholar 

  • Strohschneider S (1999) Human behavior and complex systems: some aspects of the regulation of emotions and cognitive information processing related to planning. In: Stuhler EA, de Tombe DJ (eds) Complex problem-solving: cognitive psychological issues and environment policy applications. Hampp, Munich, pp 61–73

    Google Scholar 

  • Strohschneider S, von der Weth R (eds) (2001) Ja, mach nur einen Plan: Pannen und Fehlschläge – Ursachen, Beispiele, Lösungen [Problems in planning – examples, causes, soluitions]. Huber, Bern

    Google Scholar 

  • von der Weth R (1990) Zielbildung bei der Organisation des Handelns [elaboration of goals in action regulation]. Peter Lang, Frankfurt a.M

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Michael St.Pierre .

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

St.Pierre, M., Hofinger, G., Buerschaper, C., Simon, R. (2011). Goals and Plans: Turning Points for Success. In: Crisis Management in Acute Care Settings. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19700-0_7

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-19700-0_7

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-19699-7

  • Online ISBN: 978-3-642-19700-0

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics