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2018 | OriginalPaper | Buchkapitel

Chatbot: An Education Support System for Student

verfasst von : Fabio Clarizia, Francesco Colace, Marco Lombardi, Francesco Pascale, Domenico Santaniello

Erschienen in: Cyberspace Safety and Security

Verlag: Springer International Publishing

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Abstract

In the last few years there has been a fast growing up of the use of Chatbots in various fields, such as Health Care, Marketing, Educational, Supporting Systems, Cultural Heritage, Entertainment and many others. This paper presents the realization of a prototype of a Chatbot in educational domain: the purpose has focused on the design of the specific architecture, model to manage communication and furnish the right answers to the student. For this aim, it has been realized a system that can detect the questions and thanks to the use of natural language processing techniques and the ontologies of domain, gives the answers to student. Finally, after the implementation of the designed model, experimental campaign was conducted in order to demonstrate its utility.

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Titel: Chatbot: An Education Support System for Student
verfasst von: Fabio Clarizia
Francesco Colace
Marco Lombardi
Francesco Pascale
Domenico Santaniello
Verlag: Springer International Publishing
Buch: Cyberspace Safety and Security
Print ISBN: 978-3-030-01688-3

Electronic ISBN: 978-3-030-01689-0

Copyright-Jahr: 2018
DOI: https://doi.org/10.1007/978-3-030-01689-0_23

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