City Labs - Introduction

Social media and digital traces from sensor such as smart cards and mobile phones have played a key role in providing insights into people’s activities, opinions and day-to-day lives. These detailed user-generated information streams offer a unique opportunity for cities to understand and engage their citizens. The research domain of smarter cities aims to monitor disruptive events (e.g., emergencies, Olympics), analyze social behaviour, identify citizens’ sentiment and understand their interactions with services. On the other side, cities can use their understanding of the citizen to foster stronger relationships with the diverse communities in their constituencies. This understanding could be applied to mobilize people on important issues such as education, health care, political engagement and community awareness. Also, new digital fabrication tools have been recently used to generate adoptable, dynamic and interactive architecture able to evolve together with urban dwellers, and it has been shown that new Internet-of-Things devices could effectively capture physical observations to understand how cities and urban centers work. As a result, cities now provide a living lab where applied research can be carried out to understand citizen and services with a focus on collaborative, user-centred design and co-creation.