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Erschienen in:
2017 | OriginalPaper | Buchkapitel
9. Closing the Loop for Value Capture
verfasst von : Sudhi R. Sinha, Youngchoon Park
Erschienen in: Building an Effective IoT Ecosystem for Your Business
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Abstract
When we look across the two spectrums of IoT—consumer and industrial, we see different things evolving. On the consumer front we see more focus on distribution of new capabilities to mass markets; on the industrial IoT front, we see more focus on deeper analytics. In both cases, if we do not have enough focus on closing the loop between sensing, data, analytics, and customer outcomes, the promise of IoT will be underachieved. There are many examples of businesses that have failed to take off despite having cool devices, technology, and analytics because they failed to close the loop with the customer. For large existing businesses making a foray into IoT, closing the loop with internal business operations is a huge challenge.