2008 | OriginalPaper | Buchkapitel
Competitive Intelligence Systems
verfasst von : Vicki L. Sauter
Erschienen in: Handbook on Decision Support Systems 2
Verlag: Springer Berlin Heidelberg
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Competitive intelligence systems help decision makers identify opportunities to improve the company or organization’s strategic position among competitors, customers, and suppliers. Such systems rely upon heavily qualitative information and the intuition of decision makers. This chapter discusses some strategies for adapting conventional DSS technology and web technologies to provide that support. A specific example developed for a tertiary hospital is used to illustrate the process.