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Über dieses Buch

Get a 360-degree view of digital project management. Learn proven best practices from case studies and real-world scenarios. A variety of project management tools, templates, models, and frameworks are covered.

This book provides an in-depth view of digital project management from initiation to execution to monitoring and maintenance. Covering end-to-end topics from pre-sales to post-production, the book explores project management from various dimensions. Each core concept is complemented by case studies and real-world scenarios.

The Complete Guide to Digital Project Management provides valuable tools for your use such as:

Frameworks: governance, quality, knowledge transfer, root cause analysis, digital product evaluation, digital consulting, estimation

Templates: estimation, staffing, resource induction, RACI

Models: governance, estimation, pricing, digital maturity continuous execution, earned value management and effort forecast

Metrics: project management, quality

What You’ll Learn

Study best practices and failure scenarios in digital projects, including common challenges, recurring problem themes, and leading indicators of project failures

Explore an in-depth discussion of topics related to project quality and project governanceUnderstand Agile and Scrum practices for Agile execution

See how to apply Quality Management in digital projects, including a quality strategy, a quality framework, achieving quality in various project phases, and quality best practices

Be able to use proven metrics and KPIs to track, monitor, and measure project performanceDiscover upcoming trends and innovations in digital project management

Read more than 20 real-world scenarios in digital project management with proven best practices to handle the scenarios, and a chapter on a digital transformation case study

Who This Book Is For

Software project managers, software program managers, account managers, software architects, lead developers, and digital enthusiasts

Inhaltsverzeichnis

Frontmatter

Initiation of Digital Projects

Frontmatter

Chapter 1. Introduction to Digital Project Management

Abstract
Project management aims to utilize resources across all technology tracks to achieve the intended goals within a set schedule. Managing digital projects involves managing various digital technologies (e.g., content management systems, portals, search, analytics, etc.) to achieve high-quality deliverables.
Shailesh Kumar Shivakumar

Chapter 2. Consulting and Presales in Digital Projects

Abstract
Organizations that embark on the digital transformation journey identify the main digitization opportunities and business values. Business teams within the organization come up with the key requirements for their future digital platform. Digital consultants and strategists (from within the organization or from external agencies) then analyze the requirements through a consulting exercise. Digital consulting is the key exercise that is designed to determine the digital program vision, create a digital strategy for the program, evaluate candidate digital products and technologies, and define a capability roadmap for the entire digital program. The digital consulting engagement lays the groundwork for future phases of the digital program. A presales engagement is mainly an exercise to understand the suitability of products and technologies through demos, PoCs, and workshops and define the solution and win themes of the engagement. Digital consultants, product vendors, technology partners, and system integrators (SI) are involved in the presales stage of the engagement. Various solution approaches, along with their pros and cons, are discussed the during presales engagement. The activities of digital consulting and presales overlap in some stages. An effective combination of consulting and presales is needed to define a robust digital strategy and implementation plan.
Shailesh Kumar Shivakumar

Chapter 3. Digital Project Planning

Abstract
Project planning takes place during the initial stage of the project lifecycle. The planning exercises lay the groundwork for future phases. The project manager defines various processes and governance structures for the future phases as part of the project planning process. The project manager has to work on various planning activities related to quality management, staffing plans, training plans, stakeholder communication plans, and risk management plans.
Shailesh Kumar Shivakumar

Chapter 4. Digital Project Estimation and Pricing

Abstract
Effort estimation is an important aspect of project planning, as it helps the project manager accurately staff and allocate resources. An accurate effort estimate for the end-to-end digital project activities helps with right staffing and helps estimate the overall cost and project margin. Once the project plan and high-level activities are finalized, the digital project manager has to estimate the effort needed to complete each of the project activities. You can use various estimation modules such as function point estimation, use case based estimation, SMC (simple, medium, and complex) estimation, etc. Based on the project execution model, the project manager has to select the most appropriate estimation model suitable for the project. After estimation, the project manager has to use the appropriate pricing model to arrive at the overall project cost.
Shailesh Kumar Shivakumar

Execution of Digital Projects

Frontmatter

Chapter 5. Models, Tools, and Templates Used in Digital Project Management

Abstract
Digital project managers need to efficiently use project management tools and proven models and templates for efficient project management. Tools, models, and templates ensure that project managers use the proven techniques and best practices, thereby improving the overall delivery quality and productivity.
Shailesh Kumar Shivakumar

Chapter 6. Digital Project Execution

Abstract
The success of project execution decides the success of the overall project. Project execution involves its own set of challenges, such as selection of the right execution model, monitoring the key project metrics, proactively looking for anti-patterns, and more.
Shailesh Kumar Shivakumar

Chapter 7. Achieving Quality in Digital Projects

Abstract
Quality is of paramount importance in digital projects. Delivery quality positively reflects on user satisfaction, leading to the long-term success of the digital project. Managing expectations from various stakeholders and maintaining high quality is a challenging balance act that a digital project manager has to achieve. Achieving quality is an ongoing process and a digital project manager has to constantly look for innovative ways of improving quality. Achieving and maintaining high quality requires continuously new quality techniques and processes to meet the standards that all stakeholders expect.
Shailesh Kumar Shivakumar

Chapter 8. Core Digital Project Management Functions

Abstract
A digital project manager has to be aware of core project management functions such as requirements management, change request management, stakeholder management, and scope management. The project manager has to apply the proven methods and best practices in these core project management functions during appropriate phases of the project execution. The digital project managers need to be aware of the best practices and processes involved in the core project management functions in order to effectively handle contingencies.
Shailesh Kumar Shivakumar

Chapter 9. People Management in Digital Projects

Abstract
People management is one of the key activities of a project manager. Successful implementation of any project requires a well-coordinated team effort. People management is more of an art than a science. A good manager should be genuinely interested in people. A digital program normally needs people with varied skillsets. In these case, team coordination and people management assume a higher importance. Many digital projects need close collaboration across various teams and often test the limits of one’s knowledge and traits. A fully motivated team is bigger than the sum of its parts. Hence, a good manager should understand the key motivations of all the team members, enable them to fulfill their aspirations, and align them to the program goals. An efficient people manager helps the team perform at its maximum potential. Achieving this task is easier said than done. This chapter discusses the various hats a project manager has to wear.
Shailesh Kumar Shivakumar

Monitoring and Maintenance of Digital Projects

Frontmatter

Chapter 10. Why Digital Projects Fail?

Abstract
Digital projects, just like many software projects, generally have lower success rates. In addition to the issues common to any software project, digital projects carry additional risk factors such as the use of niche technologies, unproven products, lack of availability of skillsets, and complex integrations. We discussed the unique challenges of digital projects in Chapter 1. Identifying the risk factors and known issues early during the digital project lifecycle helps project managers take course corrective measures to improve the chance of success. There are a few recurring and common themes that typically lead to project failures.
Shailesh Kumar Shivakumar

Chapter 11. Digital Project Management Best Practices

Abstract
Project management best practices consist of practically proven methods that address some of the core recurring issues and proven best practices in the project management domain. This chapter also includes the lessons learned from large digital engagements. This chapter looks at some of the proven project management best practices for digital projects. While the best practices provided in this chapter addresses unique challenges in digital projects, many of them can be adapted to regular software projects as well.
Shailesh Kumar Shivakumar

Chapter 12. Product Evaluation, Product Migration, and Governance in Digital Projects

Abstract
A digital technology portfolio consists of various technologies. The key digital technologies are experience platforms/portals, content management systems, enterprise search systems, and business process management systems. Evaluating the right set of products and finalizing the most suitable product is an important exercise during the requirements elaboration phase of your digital project. This chapter proposes a sample production evaluation methodology for a digital product. While the exact set of evaluation criteria varies across products and technologies, the evaluation methodology can be reused. Digital project managers can reuse the methodology proposed in this chapter for product evaluation. We look at the details of comparing the enterprise search products.
Shailesh Kumar Shivakumar

Chapter 13. Trends and Innovation in Modern Digital Solutions

Abstract
Many recent changes and developments in digital technologies (along with customer expectations) are shaping digital project management aspects. Digital project managers have to be educated about the latest developments in the digital space in order to effectively manage digital projects. Being aware of the latest advancements in the digital world enables digital project managers to use the right set of tools, techniques, and best practices effectively. Innovation provides a competitive edge.
Shailesh Kumar Shivakumar

Chapter 14. Post Production Support and Maintenance in Digital Projects

Abstract
Robust operations and governance are essential to sustain the long-term success of digital projects. Once a digital solution is deployed to the production environment, the real litmus test for the solution begins. Nonfunctional SLAs and metrics related to performance, availability, security, and scalability will be put to the test in the real world.
Shailesh Kumar Shivakumar

Digital Project Management Scenarios and Case Studies

Frontmatter

Chapter 15. Key Digital Project Management Scenarios

Abstract
Digital project managers encounter a variety of challenging scenarios during the execution of a digital project. Based on our experience with a variety of digital projects with varied degrees of complexity across various industry domains, this chapter lists the important digital project management scenarios. It includes the background of each scenario to set the context and common challenges and common root causes of each scenario. This chapter also provides the proven best practices to handle these scenario and address any gaps.
Shailesh Kumar Shivakumar

Chapter 16. Digital Project Management Case Studies

Abstract
Case studies provide insights into detailed project management scenarios. Project managers can use case studies as reference points while dealing with similar projects. This chapter covers various scenarios related to project management. The case studies are closely modeled on real-world scenarios and include the background, challenges, project management practices adopted, and lessons for each of these case studies. We intentionally chose case studies across various business domains and that span across various digital technology scenarios to provide wide coverage. The case studies are designed to highlight the project management aspects without going too deep into the technical details so that you can understand the case study from a project management standpoint.
Shailesh Kumar Shivakumar

Chapter 17. Digital Transformation: A Project Management Case Study

Abstract
Digital transformation is a quintessential element of the digital journey. Every organization embracing digitization undergoes digital transformation in various phases. Some of the most common digital transformation scenarios are re-design/reimagining the user experience, legacy modernization, and digitizing business processes. As digital transformation is the most common scenario faced by digital project managers, this chapter takes a deep dive of various digital project management concepts and provides a detailed case study.
Shailesh Kumar Shivakumar

Backmatter

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