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Erschienen in:
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2016 | OriginalPaper | Buchkapitel

Comprehending a Service by Informative Models

verfasst von : Bernhard Thalheim, Ajantha Dahanayake

Erschienen in: Transactions on Large-Scale Data- and Knowledge-Centered Systems XXX

Verlag: Springer Berlin Heidelberg

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Abstract

Services are one of the main supporting facilities of modern societies. They support users in their everyday life. They provide additional features to their users. They must be useful, usable in the user environment and must correspond to the utilisation pattern of potential users. In modern applications, the user must be able to understand the service on the fly and to appreciate the utility a service provides. The user thus needs a comprehensive service.
Models are a mainstay of every scientific and engineering discipline. Models are typically more accessible to study than the systems. Models are instruments that are effectively functioning within a scenario. The effectiveness is based on an associated set of methods and satisfies requirements of utilisation of the model. A typical utilisation of a model is explanation, informed selection, and appropriation of an opportunity. The mental model that a user might have on a service can be supported by a specific general model of the service: the informative model. It generalises such conceptions as the instruction leaflet, the package or product insert, the information and direction for use, and the enclosed label.

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Vorheriges Kapitel Secure Integration of Third Party Components in a Model-Driven Approach
Nächstes Kapitel Providing Ontology-Based Privacy-Aware Data Access Through Web Services and Service Composition
Fußnoten
1
The words ‘conceptual’ and ‘conceptional’ are often considered to be synonyms. The word ‘conceptual’ is linked to concepts and conceptions. ‘Conceptual’ means that a thing - e.g. an instrument or representation - is characterised by concepts or conceptions. The word ‘conceptional’ associates a thing as being or of the nature of a notion or concept. Conceptional modelling is modelling with associations to concepts. A conceptual model incorporates concepts into the model.
 
2
SMART: Simple, Meaningful, Adequate, Realistic, and Trackable.
 
3
SWOT: strengthes, weaknesses, opportunities, and threats.
 
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Metadaten
Titel
Comprehending a Service by Informative Models
verfasst von
Bernhard Thalheim
Ajantha Dahanayake
Copyright-Jahr
2016
Verlag
Springer Berlin Heidelberg
Buch
Transactions on Large-Scale Data- and Knowledge-Centered Systems XXX

Print ISBN: 978-3-662-54053-4

Electronic ISBN: 978-3-662-54054-1

Copyright-Jahr: 2016

DOI
https://doi.org/10.1007/978-3-662-54054-1_4