2018 | OriginalPaper | Buchkapitel
Comprehensive Business Process Management at Siemens: Implementing Business Process Excellence
verfasst von : Bartosz Woliński, Saimir Bala
Erschienen in: Business Process Management Cases
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Abstract
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Complexity in many dimensions (number of processes, number of roles, and number of formal documents and circulars) is not supportive of effective process management.
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Having a strong, dedicated sponsor is one of the most important keys to success.
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Not everyone in the organization will appreciate the effort at first, but they will if an attempt is made to understand their businesses and support their efforts.
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Be flexible: without putting one’s best effort into implementing the corporate recommendations and without alignment with the business, no appreciation or cooperation should be expected.