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Erschienen in: Group Decision and Negotiation 2/2020

26.02.2020

Controversy Without Conflict: How Group Emotional Awareness and Regulation can Prevent Conflict Escalation

verfasst von: Smaranda Boroș

Erschienen in: Group Decision and Negotiation | Ausgabe 2/2020

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Abstract

We investigate whether group emotional awareness can prevent the escalation of controversy into conflict in project teams. We propose that group emotional awareness mitigates the impact of initial task conflicts on the development of group emotion regulation. This, in turn, prevents the escalation of task into relationship conflicts. We test our proposed model through a longitudinal design on project teams over the duration of a 3-month project, from the onset of their work together till the completion of the project. Group emotional awareness mitigates the impact of high levels of initial task conflict on the development of emotion regulation: the latter lacks conditions to develop when group emotional awareness is low and groups experience task conflict and can only develop under high emotional awareness conditions. Once in place, group emotional regulation reduces the likelihood of task conflicts escalating to relationship conflicts.

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Fußnoten
1
Throughout this paper, we will use the terms ‘group’ and ‘team’ interchangeably, meaning the same type of unit: a collection of individuals sharing a common goal who interact and are interdependent in their efforts to reach that goal.
 
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Metadaten
Titel
Controversy Without Conflict: How Group Emotional Awareness and Regulation can Prevent Conflict Escalation
verfasst von
Smaranda Boroș
Publikationsdatum
26.02.2020
Verlag
Springer Netherlands
Erschienen in
Group Decision and Negotiation / Ausgabe 2/2020
Print ISSN: 0926-2644
Elektronische ISSN: 1572-9907
DOI
https://doi.org/10.1007/s10726-020-09659-1

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