Skip to main content

2017 | OriginalPaper | Buchkapitel

Converging Data with Design Within Agile and Continuous Delivery Environments

verfasst von : Jay Brewer, Ger Joyce, Saurabh Dutta

Erschienen in: Design, User Experience, and Usability: Theory, Methodology, and Management

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Traditional user research methods, while vital to understanding software application users, can be slow to implement and learn from. Even after results are analyzed, behavioral intention, not actual user behavior, tends to be better understood. To complement this approach, big data and behavioral analytics can be used to quickly learn more about actual user behavior, thus converging data with design. This is important within fast-paced agile and continuous delivery environments. At Rapid7, an IT and analytics information security organization, the convergence of data with design has allowed for insights that have informed design decisions, which have met users’ mental models and actual needs. To that end, the software design industry is starting to diverge from the form-follows-function school of design, whereby the conventional approach of the user informing the designer has been reversed.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Salah, D., Paige, R., Cairns, P.: A practitioner perspective on integrating agile and user centred design. In: Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014), pp. 100–109 (2014) Salah, D., Paige, R., Cairns, P.: A practitioner perspective on integrating agile and user centred design. In: Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014), pp. 100–109 (2014)
2.
Zurück zum Zitat Rossi, C., Shibley, E., Su, S., Beck, K., Savor, T., Stumm, M.: Continuous deployment of mobile software at facebook (showcase). In: Proceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software Engineering (FSE 2016), pp. 12–23 (2016) Rossi, C., Shibley, E., Su, S., Beck, K., Savor, T., Stumm, M.: Continuous deployment of mobile software at facebook (showcase). In: Proceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software Engineering (FSE 2016), pp. 12–23 (2016)
5.
Zurück zum Zitat Haikara, J.: Usability in agile software development: extending the interaction design process with personas approach. In: Concas, G., Damiani, E., Scotto, M., Succi, G. (eds.) XP 2007. LNCS, vol. 4536, pp. 153–156. Springer, Heidelberg (2007). doi:10.1007/978-3-540-73101-6_22 CrossRef Haikara, J.: Usability in agile software development: extending the interaction design process with personas approach. In: Concas, G., Damiani, E., Scotto, M., Succi, G. (eds.) XP 2007. LNCS, vol. 4536, pp. 153–156. Springer, Heidelberg (2007). doi:10.​1007/​978-3-540-73101-6_​22 CrossRef
6.
Zurück zum Zitat Humayoun, S.R., Dubinsky, Y., Catarci, T.: User evaluation support through development environment for agile software teams. In: Smart Organizations and Smart Artifacts, pp. 183–191 (2014) Humayoun, S.R., Dubinsky, Y., Catarci, T.: User evaluation support through development environment for agile software teams. In: Smart Organizations and Smart Artifacts, pp. 183–191 (2014)
7.
Zurück zum Zitat Wale-kolade, A.Y., Nielsen, P.A.: Integrating usability practices into agile development: a case study. In: 23rd International Conference on Information Systems Development (ISD 2014), pp. 337–347 (2014) Wale-kolade, A.Y., Nielsen, P.A.: Integrating usability practices into agile development: a case study. In: 23rd International Conference on Information Systems Development (ISD 2014), pp. 337–347 (2014)
8.
Zurück zum Zitat Raison, C., Schmidt, S.: Keeping user centred design (UCD) alive and well in your organisation: taking an agile approach. In: Marcus, A. (ed.) DUXU 2013. LNCS, vol. 8012, pp. 573–582. Springer, Heidelberg (2013). doi:10.1007/978-3-642-39229-0_61 CrossRef Raison, C., Schmidt, S.: Keeping user centred design (UCD) alive and well in your organisation: taking an agile approach. In: Marcus, A. (ed.) DUXU 2013. LNCS, vol. 8012, pp. 573–582. Springer, Heidelberg (2013). doi:10.​1007/​978-3-642-39229-0_​61 CrossRef
9.
Zurück zum Zitat Forman, C., Ghose, A., Wiesenfeld, B.: Examining the relationship between reviews and sales: the role of reviewer identity disclosure in electronic markets. Inf. Syst. Res. 19(3), 291–313 (2008)CrossRef Forman, C., Ghose, A., Wiesenfeld, B.: Examining the relationship between reviews and sales: the role of reviewer identity disclosure in electronic markets. Inf. Syst. Res. 19(3), 291–313 (2008)CrossRef
10.
Zurück zum Zitat Salvador, C., Nakasone, A., Pow-Sang, J.A.: A systematic review of usability techniques in agile methodologies. In: Proceedings of the 7th Euro American Conference on Telematics and Information Systems (EATIS 2014), pp. 1–6 (2014) Salvador, C., Nakasone, A., Pow-Sang, J.A.: A systematic review of usability techniques in agile methodologies. In: Proceedings of the 7th Euro American Conference on Telematics and Information Systems (EATIS 2014), pp. 1–6 (2014)
11.
Zurück zum Zitat Humble, J., Farley, D.: Continuous Delivery: Reliable Software Releases Through Build, Test, and Deployment Automation. Pearson Education, Upper Saddle River (2011) Humble, J., Farley, D.: Continuous Delivery: Reliable Software Releases Through Build, Test, and Deployment Automation. Pearson Education, Upper Saddle River (2011)
12.
Zurück zum Zitat Chen, L.: Continuous delivery: overcoming adoption obstacles. In: Proceedings of the International Workshop on Continuous Software Evolution and Delivery (CSED 2016), p. 84 (2016) Chen, L.: Continuous delivery: overcoming adoption obstacles. In: Proceedings of the International Workshop on Continuous Software Evolution and Delivery (CSED 2016), p. 84 (2016)
13.
Zurück zum Zitat Claps, G.G., BerntssonSvensson, R., Aurum, A.: On the journey to continuous deployment: technical and social challenges along the way. Inf. Softw. Technol. 57(1), 21–31 (2015)CrossRef Claps, G.G., BerntssonSvensson, R., Aurum, A.: On the journey to continuous deployment: technical and social challenges along the way. Inf. Softw. Technol. 57(1), 21–31 (2015)CrossRef
14.
Zurück zum Zitat Beasley, M.: Practical Web Analytics for User Experience: How Analytics Can Help You Understand Your Users. Morgan Kaufmann, Burlington (2013) Beasley, M.: Practical Web Analytics for User Experience: How Analytics Can Help You Understand Your Users. Morgan Kaufmann, Burlington (2013)
15.
Zurück zum Zitat McGregor, M., Brown, B., McMillan, D., Chi, W.: 100 days of iPhone use: mobile recording in the wild. In: Chi 2014, pp. 2335–2340 (2014) McGregor, M., Brown, B., McMillan, D., Chi, W.: 100 days of iPhone use: mobile recording in the wild. In: Chi 2014, pp. 2335–2340 (2014)
17.
Zurück zum Zitat Bhattarai, R., Joyce, G., Dutta, S.: Information Security Application Design: Understanding Your Users. In: Tryfonas, T. (ed.) HAS 2016. LNCS, vol. 9750, pp. 103–113. Springer, Cham (2016). doi:10.1007/978-3-319-39381-0_10 Bhattarai, R., Joyce, G., Dutta, S.: Information Security Application Design: Understanding Your Users. In: Tryfonas, T. (ed.) HAS 2016. LNCS, vol. 9750, pp. 103–113. Springer, Cham (2016). doi:10.​1007/​978-3-319-39381-0_​10
18.
Zurück zum Zitat Neely, S., Stolt, S.: Continuous delivery? Easy! just change everything (well, maybe it is not that easy). In: Proceedings AGILE 2013, pp. 121–128 (2013) Neely, S., Stolt, S.: Continuous delivery? Easy! just change everything (well, maybe it is not that easy). In: Proceedings AGILE 2013, pp. 121–128 (2013)
19.
Zurück zum Zitat Ajzen, I.: The theory of planned behavior. Organ. Behav. Hum. Decis. Process. 50, 179–211 (1991)CrossRef Ajzen, I.: The theory of planned behavior. Organ. Behav. Hum. Decis. Process. 50, 179–211 (1991)CrossRef
20.
Zurück zum Zitat Talisse, R., Aikin, S.: Pragmatism: A Guide for the Perplexed. Bloomsbury Academic, London (2008) Talisse, R., Aikin, S.: Pragmatism: A Guide for the Perplexed. Bloomsbury Academic, London (2008)
21.
Zurück zum Zitat Denscombe, M.: Good Research Guide: For Small-Scale Social Research Projects, 4th edn. McGraw-Hill Education, Berkshire, GBR (2010) Denscombe, M.: Good Research Guide: For Small-Scale Social Research Projects, 4th edn. McGraw-Hill Education, Berkshire, GBR (2010)
22.
Zurück zum Zitat Frost, N.: Qualitative Research Methods in Psychology. McGraw-Hill, Berkshire, GBR (2011) Frost, N.: Qualitative Research Methods in Psychology. McGraw-Hill, Berkshire, GBR (2011)
23.
Zurück zum Zitat Hesse-Biber, S.N.: Mixed Methods Research: Merging Theory with Practice. Guilford Press, New York (2010) Hesse-Biber, S.N.: Mixed Methods Research: Merging Theory with Practice. Guilford Press, New York (2010)
Metadaten
Titel
Converging Data with Design Within Agile and Continuous Delivery Environments
verfasst von
Jay Brewer
Ger Joyce
Saurabh Dutta
Copyright-Jahr
2017
DOI
https://doi.org/10.1007/978-3-319-58634-2_39

Neuer Inhalt