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2015 | OriginalPaper | Buchkapitel

Creating and Modelling Personal Socio-Economic Networks in On-Line Banking

verfasst von : Beatriz San Miguel, Jose M. del Alamo, Juan C. Yelmo

Erschienen in: Web Information Systems Engineering – WISE 2014 Workshops

Verlag: Springer International Publishing

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Abstract

The banking industry is observing how new competitors threaten its millennial business model by targeting unbanked people, offering new financial services to their customer base, and even enabling new channels for existing services and customers. The knowledge on users, their behaviour, and expectations become a key asset in this new context. Well aware of this situation, the Center for Open Middleware, a joint technology center created by Santander Bank and Universidad Politécnica de Madrid, has launched a set of initiatives to allow the experimental analysis and management of socio-economic information. PosdataP2P service is one of them, which seeks to model the economic ties between the holders of university smart cards, leveraging on the social networks the holders are subscribed to. In this paper we describe the design principles guiding the development of the system, its architecture and some implementation details.

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Metadaten
Titel
Creating and Modelling Personal Socio-Economic Networks in On-Line Banking
verfasst von
Beatriz San Miguel
Jose M. del Alamo
Juan C. Yelmo
Copyright-Jahr
2015
DOI
https://doi.org/10.1007/978-3-319-20370-6_13