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Über dieses Buch

This book explores China’s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization’s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede’s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study’s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria’s construction industry.

Inhaltsverzeichnis

Frontmatter

Chapter 1. Introduction

Abstract
This chapter introduces the importance of considering cross-cultural management on quality performance and its significance with respect to Chinese construction firms operating in Nigeria. It provides the study’s background, defines the key tenets for subsequent discourse as well as discusses the study’s aim and objectives, hypotheses, and scope. This chapter also summarizes the research design and methodology adopted in the study, potential findings, significance and contributions as well as the structure of the book.
Yomi Babatunde, Sui Pheng Low

Chapter 2. Review of Literature on TQM and National Culture

Abstract
This chapter reviews literatures on international construction, quality and quality management concepts, and culture and conflicts as well as the relationships that exist among these concepts, which are appropriately supported with relevant case studies. Through these reviews, this chapter establishes the relationship between national culture and potential impacts on total quality management (TQM) implementation.
Yomi Babatunde, Sui Pheng Low

Chapter 3. Construction Industry in China

Abstract
Being a cross-cultural study, this chapter provides a review of China’s construction industry. It provides an overview of China, covers the development of the construction industry including foreign direct investments in China, and highlights the perceived strengths, weaknesses, opportunities, and threats (SWOT) of the Chinese construction industry.
Yomi Babatunde, Sui Pheng Low

Chapter 4. Construction Industry in Nigeria

Abstract
Following from the preceding chapter, this chapter focuses on the construction industry in Nigeria, being the host country to the Chinese firms in the context of this study. Similarly, it covers the development of the construction industry in Nigeria and key players and highlights the perceived strengths, weaknesses, opportunities, and threats (SWOT) of Nigeria’s construction industry.
Yomi Babatunde, Sui Pheng Low

Chapter 5. Appraisal of the Relationships Between the Chinese and the Nigerian Construction Industries

Abstract
This chapter appraises the relationships between the Chinese and the Nigerian construction industries. It traces the historical developments of the collaborations and discusses the international construction ventures and investments between the two countries as well as the quality performances of the Chinese firms in Nigeria’s construction industry.
Yomi Babatunde, Sui Pheng Low

Chapter 6. Conceptual Approach

Abstract
This chapter models the underpinning theories of the study. It links the problem under investigation to previous research in the form of a theoretical framework. Within the context of the study, it chronologically discusses the different models toward the eventual formulation of the quality management assessment matrix (QMAM) that fills the theoretical gap identified.
Yomi Babatunde, Sui Pheng Low

Chapter 7. Research Design and Methodology

Abstract
This chapter organizes the procedure of the study for data collection to test the different hypotheses. It reviews the various research designs and methods, justifies the designs and methods adopted in the study with respect to the research objectives, and discusses the sampling frame as well as the instruments and elements selected for the study.
Yomi Babatunde, Sui Pheng Low

Chapter 8. Results and Discussions

Abstract
This chapter presents and discusses the findings of the different research phases, data analyses, and hypotheses testing for the study. It discusses the progression and triangulation of the results of the different research methodologies adopted. It expounds on the development, application and interpretation, validation, and optimization of the model, the QMAM formulated earlier to fill the theoretical gap identified for the study.
Yomi Babatunde, Sui Pheng Low

Chapter 9. Summary and Conclusions

Abstract
This last chapter summarizes the key findings of the book and highlights the theoretical and practical contributions, limitations, and recommendations of this study for future research. The study provides recommendations for international firms to account for cross-cultural influence on quality performance as perceived by their business partners in the host country. It also provides guidance on the application of the quality management assessment model (QMAM) by drawing on the different service quality performance indicators that have also been developed correspondingly in this study.
Yomi Babatunde, Sui Pheng Low

Backmatter

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