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2023 | Buch

Cross-Cultural Practices in Business and Finance

Frameworks and Skills

verfasst von: Binod Sundararajan, Oksana Shkurska, Shannon Lin

Verlag: Springer International Publishing

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This textbook explains the effects of culture on business practices and introduces students to the cross-cultural and international dimensions of working internationally, exploring topics across both business and finance.
Given that doing business across cultures has become the norm in modern companies, managers must develop and acquire the skills to lead effectively in cross-cultural contexts. This textbook will help you to attain those skills through its practical and situational examples involving countries and regions around the world while learning about the cultural and business practices of people from different backgrounds, ethnicities, diversities, educational levels, and social strata and hierarchies. It covers important aspects of doing business across cultures/countries, such as the role (and importance) of technology adoption, different organizational forms, financial and accounting approaches in different parts of the world, negotiating practices, ethics across the globe, and working and studying abroad. Further, it equips readers with useful knowledge about cross-cultural nuances beyond the usual discussions of high vs. low contexts, power distance, uncertainty avoidance, and such dimensions of cross-cultural interactions.
The varied experiences of the authors – having lived and worked in many countries – along with their backgrounds in linguistics, communication, and financial accounting provide unique perspectives not available elsewhere. With its case studies, end-of-chapter exercises, as well as multiple-choice and short-answer questions, this broad, yet thorough textbook will guide you in leading with cultural intelligence.

Inhaltsverzeichnis

Frontmatter
Chapter 1. Introduction
Abstract
The Introduction section will lay out broadly, not only the scope of the textbook, but also provide instances of the complexities and uncertainties that can develop when people do business across borders and across cultures. For example, what can businesses do when there is a potential for a global pandemic to which governments do not yet have an organized response? Would technology be able to come to the rescue? Possibly, at the least for meetings across time zones.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 2. Political, Economic, and Cultural Climate of International Business
Abstract
The purpose of this chapter is to highlight the key issues that businesses face when planning to do business with organizations in other countries and conversely, the issues faced by people in other countries when having to work in multinational corporations, with coworkers from different countries or be part of virtual teams that consist of people with diverse backgrounds (whether in-country or abroad).
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 3. Culture Shock, Work, and Study Abroad
Abstract
Culture shock is an emotional reaction that people have when they encounter a change, or new experiences, because of which their long-held beliefs get challenged. Culture shock can be experienced by people who stay in their own country and can be even more challenging to deal with when they move to another country or meet people from other countries/cultures.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 4. Ethics and Ethical Dilemmas Across the Globe
Abstract
Multinational companies (MNCs) are often under fire for following unethical principles in business. It affects their relationships with stakeholders, including investors and consumers, and significantly damages their reputation.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 5. The Role of Technology in Doing Business Across Cultures
Abstract
Adapting to technological change is a continually evolving organizational priority and connecting across borders to ensure that intra and inter organizational virtual teams (geographically not co-located) are prepared, engaged, and trained sufficiently to perform to expectations is still an elusive organizational objective.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 6. Accounting Practices
Abstract
This chapter begins with a brief history of the double-entry accounting system used widely today. The system for keeping financial records was popularized by the so-called father of accounting Luca Pacioli, an Italian mathematician and educator.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 7. Banking and Financial Markets Around the Globe
Abstract
We begin by looking briefly at the history of banking systems around the globe. It is well known that the banking industry is regulated by each country’s government and for good reason. A failure in banking and financial markets has detrimental effects on a country’s economy and thus standard of living. We then describe how the systems are similar and different in each major economy and the implications of these differences. We then explore the equity and debt markets, how they developed in various centers, and how they have become closely linked across the globe. The freeing of capital flow between countries coupled with the availability of the internet and instantaneous information, in addition to cheap trading has made financial markets accessible to more investors than it ever has. Unfortunately, high volatility and financial bubbles are consequences of active trading and (relatively) free money flows around the globe and will be here to stay. Finally, we will also discuss how technology has profoundly impacted the way banking is done.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 8. Negotiating Practices
Abstract
Negotiation is an initial step of multinational projects, so effective negotiation ensures successful international relationships and business transactions across the geographical and cultural boundaries. It is a process of reaching an agreement and making business deals with the representatives of other countries and cultures. The negotiation process is always challenging, as each side has its own interests, goals, and outcomes. This process becomes harder, however, when it involves intercultural communication. Knowing how differences in communication styles, cultural values, and negotiating behavior affect negotiation results contributes to less stressful negotiations, trustful business relationships, and reduced costs.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 9. International Organizational Forms
Abstract
This chapter will introduce students to various international organizational forms and the market entry strategies large enterprises (and sometimes small & medium enterprises—SMEs) use when they begin to grow the market for their products and services. The choice to conduct business in different parts of the world is a very conscious and deliberate one and part of the growth strategies that many firms do. As we introduce different organizational forms for international business, the clash of business and financial practices between the host country and the multinational corporation becomes even more evident and requires careful navigation of political, finance, accounting, and cultural norms. Students will be able to apply concepts learned in previous chapters as they look to understand the role of organizational culture meshing with national cultures whether the organizational form is simply doing business with a dealership or franchisee in another country or in a much more complex organizational market entry forms like collaborations, joint ventures, and mergers/acquisitions.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Chapter 10. Bringing It All Together
Abstract
In this chapter, we summarize all the concepts from previous chapters. However, more than just being a summary, this chapter will aim to provide key takeaways to students and faculty members about the best ways to really see the benefits of having an engaged, diverse workforce. We will provide a series of simple-to-follow tips and tricks, specific active listening techniques, and methods to develop an open mindset that will allow students to apply them immediately. These will again be provided in the context of scenarios and easy-to-remember examples and hopefully stay with them as they prepare to navigate their workplaces, either as interns or full-time employees.
Binod Sundararajan, Oksana Shkurska, Shannon Lin
Backmatter
Metadaten
Titel
Cross-Cultural Practices in Business and Finance
verfasst von
Binod Sundararajan
Oksana Shkurska
Shannon Lin
Copyright-Jahr
2023
Electronic ISBN
978-3-031-06440-1
Print ISBN
978-3-031-06439-5
DOI
https://doi.org/10.1007/978-3-031-06440-1