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Erschienen in:
2019 | OriginalPaper | Buchkapitel
Designing Human-Machine Systems Focusing on Benefits of Inconvenience
verfasst von : Hiroshi Kawakami
Erschienen in: Applications of Data-Centric Science to Social Design
Verlag: Springer Singapore
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Abstract
This chapter presents a viewpoint of benefits of inconvenience for designing human-machine systems. Assuming that convenience means saving time and reducing effort, efficiency, and high functionality provide convenience to users. In this sense, one principle of system design is solely pursuing convenience. On the other hand, the drawbacks of efficiency have also been pointed out: excluding users, reducing their ability, and depriving the pleasure of using systems. Other than efficiency, several principles of system design have been proposed, including emotional design and UX design. As one such principle, this chapter introduces fuben-eki, which means the further benefits of a kind of inconvenience, and shows the ideation methods for designing inconvenient therefore beneficial systems.