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2018 | OriginalPaper | Buchkapitel

Differences Between BPM and ACM Models for Process Execution

verfasst von : Alexander Adensamer, David Rueckel

Erschienen in: Business Modeling and Software Design

Verlag: Springer International Publishing

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Abstract

As the demand for the modeling of knowledge intensive processes grows, so does the necessity to support this task by appropriate models. Adaptive Case Management (ACM) was proposed as appropriate, whereas still confined mostly to theoretical work. This paper compares the execution of BPM process models to ACM models by applying agent based simulations to different processes based on support case handling. The simulation tools applied to the ACM process models were developed in the course of this work. The greater flexibility of ACM models is found to be more effective in processing executions with competent knowledge workers. Another key observation is the possible improvement of average case duration due to parallelization effects.

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Metadaten
Titel
Differences Between BPM and ACM Models for Process Execution
verfasst von
Alexander Adensamer
David Rueckel
Copyright-Jahr
2018
DOI
https://doi.org/10.1007/978-3-319-94214-8_18