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Erschienen in:
Experiences of E-Government Development Implementation in Developing Countries: Challenges and Solutions Kapitel lesen Erstes Kapitel lesen

2018 | OriginalPaper | Buchkapitel

12. E-Government Implementation: Transparency, Accessibility and Usability of Government Websites

verfasst von : Francisco J. Alcaraz-Quiles, Elena Urquia-Grande, Clara I. Muñoz-Colomina, Antti Rautiainen

Erschienen in: International E-Government Development

Verlag: Springer International Publishing

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Abstract

In several European countries decentralization has promoted the creation of Regional Governments (RGs) with high levels of competence and responsibilities, such as promoting good governance and sustainability. Information and communication technologies (ICTs), and hence, the adoption of e-government has contributed to the adoption and dissemination of government transparency in a usable and accessible way. In this chapter, we study the transparency, accessibility and usability of websites of Spanish RGs.
As a first step, we want to know if the implementation of e-government has improved transparency about sustainability. In a second step, we want to know if citizens perceive the advantages of the use of governmental websites as a medium of transparency assessing the accessibility and usability of RG’s websites. The results show that the most information disclosed is environmental information. Furthermore, RGs information disclosure is determined by citizens’ perception of accessibility and usability.

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Vorheriges Kapitel Learning from Opening Data in the Context of E-Governance: Finland, with Special Reference to Government Location Data
Nächstes Kapitel Concluding Remarks: The Path for Solving E-Government in Developing Countries
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Metadaten
Titel
E-Government Implementation: Transparency, Accessibility and Usability of Government Websites
verfasst von
Francisco J. Alcaraz-Quiles
Elena Urquia-Grande
Clara I. Muñoz-Colomina
Antti Rautiainen
Copyright-Jahr
2018
Buch
International E-Government Development

Print ISBN: 978-3-319-63283-4

Electronic ISBN: 978-3-319-63284-1

Copyright-Jahr: 2018

DOI
https://doi.org/10.1007/978-3-319-63284-1_12