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2019 | OriginalPaper | Buchkapitel

3. Effects of Demand Factors on Service Utilization

verfasst von : Li Tao, Jiming Liu

Erschienen in: Healthcare Service Management

Verlag: Springer International Publishing

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Abstract

Although the literature has associated demand factors, such as geodemographics, with healthcare service utilization, little is known about how these factors—such as the population size, age profile, service accessibility, and educational profile—interact to influence service utilization, and thus indirectly affect wait times. This chapter presents a case study that employs the SEM-based analysis method to explore whether certain demand factors, i.e., population size, age profile, service accessibility, and educational profile, have direct or moderating effects on service utilization in cardiac care services in Ontario, Canada.

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Vorheriges Kapitel Data Analytics and Modeling Methods for Healthcare Service Systems

Nächstes Kapitel Effects of Supply Factors on Wait Times

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Titel: Effects of Demand Factors on Service Utilization
verfasst von: Li Tao
Jiming Liu
Verlag: Springer International Publishing
Buch: Healthcare Service Management
Print ISBN: 978-3-030-15383-0

Electronic ISBN: 978-3-030-15385-4

Copyright-Jahr: 2019
DOI: https://doi.org/10.1007/978-3-030-15385-4_3

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