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Erschienen in:
Increasing Importance of Emotion in the Connected Society Kapitel lesen Erstes Kapitel lesen

2019 | OriginalPaper | Buchkapitel

Emotional Crowdsourcing Tool Design for Product Development: A Case Study Using Local Crowds

verfasst von : Shengfeng Qin, Yuxuan Zhou

Erschienen in: Advances in Affective and Pleasurable Design

Verlag: Springer International Publishing

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Abstract

Crowdsourcing is a useful tool for new product development and business innovation. To maximize its utility, regarding a crowdsourcing tool as an everyday thing used by crowds, in this paper, we integrate emotion and emotional design into a human-centred design process with local crowds and showcase an emotional crowdsourcing platform (tool) design for product development. In order to transform emotional design principles into the emotional crowdsourcing tool design, making it useful, usable and pleasurable, we first prototype a suitable emotion/emotional design process, and then identify a set of emotions and corresponding design features applicable for a crowdsourcing platform design and gain better understanding of common key concerns affecting the users’ satisfaction of a platform. Finally, we identify a set of operational toolkits with emotional design features.

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Metadaten
Titel
Emotional Crowdsourcing Tool Design for Product Development: A Case Study Using Local Crowds
verfasst von
Shengfeng Qin
Yuxuan Zhou
Copyright-Jahr
2019
Buch
Advances in Affective and Pleasurable Design

Print ISBN: 978-3-319-94943-7

Electronic ISBN: 978-3-319-94944-4

Copyright-Jahr: 2019

DOI
https://doi.org/10.1007/978-3-319-94944-4_3