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2018 | OriginalPaper | Chapter

A Co-evolute Approach to Analyze the Competencies of Sales Personnel of Banking Sector of Pakistan

Authors : Faisal Imran, Jussi Kantola

Published in: Advances in Human Factors, Business Management and Leadership

Publisher: Springer International Publishing

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Abstract

The banking sector of Pakistan is playing a pivotal role in the economy of country. Over the last two decades, private banks have progressed rapidly. It resulted into highly competitive environment in the sector that raised the need of highly competitive human resources, especially sales personnel who play a very important role in the development of banks. The purpose of this research is to use The Evolute system as a tool to analyze competencies and devising training and developing of employees. The current competency levels and creative tension levels of the sample group were analyzed and individual and group level pictures of their competencies was provided. In this paper, Astroid 1.0 tool is chosen from The Evolute platform for the analysis of competencies of sales personnel. This study resulted into practical framework to enhance the competencies of sales personnel. It makes valuable contribution into applying HRM practices that will lead banking sector to develop the competencies of their sales personnel.

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previous chapter Universities of the Future: Universities in Transition Under the Influence of Stakeholders’ Changing Requirements
next chapter Encompassing the Work-Life Balance into Early Career Decision-Making of Future Employees Through the Analytic Hierarchy Process
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Metadata
Title
A Co-evolute Approach to Analyze the Competencies of Sales Personnel of Banking Sector of Pakistan
Authors
Faisal Imran
Jussi Kantola
Copyright Year
2018
Book
Advances in Human Factors, Business Management and Leadership

Print ISBN: 978-3-319-60371-1

Electronic ISBN: 978-3-319-60372-8

Copyright Year: 2018

DOI
https://doi.org/10.1007/978-3-319-60372-8_13

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