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2015 | OriginalPaper | Chapter

A Conceptual Model of Human Behaviour in Socio-technical Systems

Authors : Mario Di Nardo, Mosè Gallo, Marianna Madonna, Liberatina Carmela Santillo

Published in: Intelligent Software Methodologies, Tools and Techniques

Publisher: Springer International Publishing

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Abstract

The growing percentage of incidents connected with human error in several industries has led to investigate the factors influencing failures, so that many methods, the so-called Human Reliability Analysis methods, have been developed in order to quantify the human error probabilities. According to the needs of the last generation of the above mentioned methods (i.e. dynamic HRA methods), in order to overcome the lack into modelling the dynamic nature of human performance, this paper focuses on System Dynamics approach to highlight the relationships among the factors that influence human performance. Starting from a literature review on human error taxonomy, a Causal Loop Diagram is proposed to represent in a graphical fashion the interrelations between the variables which most influence and are influenced by human behaviour within a socio-technical system.

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Metadata
Title
A Conceptual Model of Human Behaviour in Socio-technical Systems
Authors
Mario Di Nardo
Mosè Gallo
Marianna Madonna
Liberatina Carmela Santillo
Copyright Year
2015
Book
Intelligent Software Methodologies, Tools and Techniques

Print ISBN: 978-3-319-22688-0

Electronic ISBN: 978-3-319-22689-7

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-22689-7_46

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