Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Text Analytics: Present, Past and Future Read chapter Read first chapter

2020 | OriginalPaper | Chapter

A Conversation Analysis of Interactions in Personal Finance Forums

Author : Maurizio Naldi

Published in: Text Analytics

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Online forums represent a widely used means of getting information and taking decision concerning personal finance. The dynamics of conversations taking place in the forum may be examined through a social network analysis (SNA). Two major personal finance forums are analysed here though an SNA approach, also borrowing metrics from Industrial Economics such as the Hirschman–Herfindahl Index (HHI) and the CR4 index. The major aim is to analyse the presence of dominance phenomena among the speakers. A social network is built out of the sequence of posts and replies. Though no heavy dominance is found on the basis of the HHI, a few speakers submit most posts and exhibit an aggressive behaviour by engaging in monologues (submitting a chain of posts) and tit-for-tats (immediate reply by a speaker to a post replying to that same speaker). Most replies occur within a short timeframe (within half an hour).

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Concentration Indices for Dialogue Dominance Phenomena in TV Series: The Case of the Big Bang Theory
next chapter Big Corpora and Text Clustering: The Italian Accounting Jurisdiction Case
Literature
1.
Armstrong A, Hagel J (2000) The real value of online communities. Knowl Communities 74(3):85–95CrossRef
2.
Baixeries J, Elvevåg B, Ferrer-i Cancho R (2013) The evolution of the exponent of zipf’s law in language ontogeny. PloS one 8(3):e53227CrossRef
3.
Campbell J, Cecez-Kecmanovic D (2011) Communicative practices in an online financial forum during abnormal stock market behavior. Inf Manage 48(1):37–52CrossRef
4.
DeSanctis G, Fayard AL, Roach M, Jiang L (2003) Learning in online forums. Eur Manage J 21(5):565–577CrossRef
5.
Kaiser C, Bodendorf F (2012) Mining consumer dialog in online forums. Internet Res 22(3):275–297CrossRef
6.
Mastroeni L, Vellucci P, Naldi M (2017) Individual competence evolution under equality bias. In: 2017 European modelling symposium (EMS)
7.
Motoyama M, McCoy D, Levchenko K, Savage S, Voelker GM (2011) An analysis of underground forums. In: Proceedings of the 2011 ACM SIGCOMM conference on internet measurement conference. ACM, pp 71–80
8.
9.
Naldi M (2019) Interactions and sentiment in personal finance forums: an exploratory analysis. Information 10(7):237CrossRef
10.
Naldi M, Flamini M (2014) Correlation and concordance between the \(\rm CR_{4}\) index and the Herfindahl-Hirschman index. SSRN Working paper series
11.
Naldi M, Flamini M (2017) Censoring and distortion in the Hirschman–Herfindahl index computation. Economic papers: a journal of applied economics and policy
12.
Naldi M, Salaris C (2006) Rank-size distribution of teletraffic and customers over a wide area network. Eur Trans Telecommun 17(4):415–421CrossRef
13.
Pavic I, Galetic F, Piplica D (2016) Similarities and differences between the CR and HHI as an indicator of market concentration and market power. Br J Econ Manage Trade 13(1):1–8CrossRef
14.
Rabbany R, ElAtia S, Takaffoli M, Zaïane OR (2014) Collaborative learning of students in online discussion forums: a social network analysis perspective. In: Educational data mining. Springer, pp 441–466
15.
Rhoades SA (1993) The Herfindahl-Hirschman index. Fed Res Bull 79:188
16.
The U.S. Department of justice and the federal trade commission: horizontal merger guidelines (19 August 2010)
17.
Tumarkin R, Whitelaw RF (2001) News or noise? internet postings and stock prices. Fin Anal J 57(3):41–51CrossRef
18.
Zhu R, Dholakia UM, Chen X, Algesheimer R (2012) Does online community participation foster risky financial behavior? J Market Res 49(3):394–407CrossRef
Metadata
Title
A Conversation Analysis of Interactions in Personal Finance Forums
Author
Maurizio Naldi
Copyright Year
2020
Book
Text Analytics

Print ISBN: 978-3-030-52679-5

Electronic ISBN: 978-3-030-52680-1

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-52680-1_6

Premium Partner

    Image Credits