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Published in:
2021 | OriginalPaper | Chapter
A Human Factors and Ergonomics Systems Approach to Exploring Sensory Design for Inclusive Public Space
Authors : Nicholas Stevens, Tobias Volbert, Linda Cupitt, Erin Stevens, Paul M. Salmon
Published in: Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021)
Publisher: Springer International Publishing
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Abstract
People experience the world around them in vastly different ways through a diverse range of sensory inputs and outputs. The purpose of this research was to explore a sociotechnical systems approach to support sensory urban design and establish an archetype model for public space design and evaluation. The research involved the construction of a Work Domain Analysis, the first phase of the systems analysis approach, Cognitive Work Analysis. The resultant model incorporates key sensory design principles to build an in-depth and integrated understanding of accessible, engaging and inclusive public space. The model was then applied to two existing public spaces to assess the impact of a holistic sensory design approach. Key findings illustrate the importance of integrating sensory design elements into public spaces to achieve increased levels of sensory affordance for all users, regardless of ability.