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Published in:
2015 | OriginalPaper | Chapter
A Non-parametric Approach to the Multi-channel Attribution Problem
Authors : Meghanath Macha Yadagiri, Shiv Kumar Saini, Ritwik Sinha
Published in: Web Information Systems Engineering – WISE 2015
Publisher: Springer International Publishing
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Abstract
Multi-channel marketing attribution modeling is a two-stage process. First, the value of exposure from different marketing channel needs to be estimated. Next, the total surplus achieved needs to be assigned to individual marketing channels by using the exposure effects from the first stage. There has been limited work in exploring possible choices and effects of determining the value of exposure to different marketing channels in the first stage. This paper proposes novel non-parametric and semi-parametric approaches to estimate the value function and compares it with other natural choices. We build a simulation engine that captures important behavioral phenomenon known to affect a customer’s purchase decision; and compare the performance of five attribution approaches in their ability to closely approximate the known ground truth. Our proposed method works well when marketing channels have high levels of synergy. We apply the proposed approaches on two real-world datasets and present the results.