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2019 | OriginalPaper | Chapter

A Study of Raters’ Agreement in Quality Inspection with the Participation of Hearing Disabled Employees – Continuation

Authors : Beata Starzyńska, Karolina Szajkowska, Magdalena Diering

Published in: Advances in Manufacturing II

Publisher: Springer International Publishing

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Abstract

This paper looks at the results of a repeated study of the level of agreement between raters in a sensory quality inspection, with the participation of hearing-impaired individuals. The study was conducted in a manufacturing company supplying to the automotive sector. Hearing-impaired employees perform quality inspection which includes visual inspection of products. The level of agreement between raters, including hearing-impaired ones, was assessed using the MSA procedure for non-measurable characteristics, but with the application of Gwet’s AC1 coefficient. The study outcomes show that hearing-impaired employees perform at a quality level at least equal to that achieved by able-bodied employees. The results are valid for both a study conducted in a laboratory environment and one conducted at the manufacturing site.

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Metadata
Title
A Study of Raters’ Agreement in Quality Inspection with the Participation of Hearing Disabled Employees – Continuation
Authors
Beata Starzyńska
Karolina Szajkowska
Magdalena Diering
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-18682-1_17

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