A Study on Intelligent Onboard Rail Passenger Service Systems

The massive construction of high-speed railway in China greatly promoted the development of passenger service systems at railway stations. However, passenger service systems on trains are lagged far behind. In this paper, an intelligent onboard passenger service system for high-speed railway is introduced. It provides travelling information, entertainment and online shopping services and so on to passengers who will have a delightful experience during the trip. Besides, it allows train attendants to better serve customers. The features of the system we developed include: a). Comprehensive context-aware environment based on Internet of Things; b). Distributed cooperate system architecture based on event or complex event processing; c). an intelligent service mechanism; c). Easy and flexible configuration for service adjustments and updating. In the paper, the architecture and functions are described briefly first, and then the key technology of the system is discussed. Finally, implementation details are presented.