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An X-ray of ICISO Portrayed Through the Lens of Actor-Network Theory Read chapter Read first chapter

2016 | OriginalPaper | Chapter

A Study on the Individualized Information Service Mode and Its Application in the Manufacturing and Supply Chain

Authors : Ni Yingzi, Qin Zheng

Published in: Socially Aware Organisations and Technologies. Impact and Challenges

Publisher: Springer International Publishing

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Abstract

Customer, information and functions are in the same level in the traditional computer application systems, and all customers are treated by the same interface to implement the standardized service functions. However, in general, 80 % of the profits come from 20 % of the key customers. These key customers should deserve better services. Therefore, the enterprises have to response quickly to their needs of individualized information service. In this paper, a detailed case of individualized information service in the field of iron and steel manufacturing supply chain is introduced, and valuable content is extracted and pushed from mass data to constitute a business environment of information sharing that creates value for the customers. The individualized information push mode for the key customer is studied and a functional frame and an operating system for the information service system based on the workflow are introduced.

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previous chapter A Study of Complication Identification Based on Weighted Association Rule Mining
next chapter Using Stakeholder and Pragmatic Analyses to Clarify the Scenario of Data Sharing in Scientific Software
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Metadata
Title
A Study on the Individualized Information Service Mode and Its Application in the Manufacturing and Supply Chain
Authors
Ni Yingzi
Qin Zheng
Copyright Year
2016
Book
Socially Aware Organisations and Technologies. Impact and Challenges

Print ISBN: 978-3-319-42101-8

Electronic ISBN: 978-3-319-42102-5

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-42102-5_18

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