A Survey About the Cyberbullying Problem on Social Media by Using Machine Learning Approaches

The exponential growth of connected devices (i.e. laptops, smartphones or tablets) has radically changed communications means, also making it faster and impersonal by using On-line Social Networks and Instant messaging through several apps. In this paper we discuss about the cyberbullying problem, focusing on the analysis of the state-of-the-art approaches that can be classified in four different tasks (Binary Classification, Role Identification, Severity Score Computation and Incident prediction). In particular, the first task aims to predict if a particular action is aggressive or not based on the analysis of different features. In turn, the second and the third task investigate the cyberbullying problem by identifying users’ role in the exchanged message or assigning a severity score to a given users or session respectively. Nevertheless, information heterogeneity, due to different multimedia contents (i.e. text, emojis, stickers or gifs), and the use of datasets, which are typically unlabeled or manually labelled, create continuous challenges in addressing the cyberbullying problem.