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2020 | OriginalPaper | Chapter

113. A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships

Authors : Gláucya Daú, Annibal Scavarda, M. Sajid Khan, Sonja Sibila Lebe

Published in: Operations Management for Social Good

Publisher: Springer International Publishing

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Abstract

The sustainable operations allow the scope of the work and the corporative social responsibility. The researchers developed the study from April to June 2018 and analyzed the healthcare institution and local community relationships through educational actions. The research presents the sustainable operations proposal framework. The four groups of the healthcare professionals are selected in this study: the infection prevention and control, the solid waste manager, the continuing educational, and the nutritionist. In the results and discussion section, four steps integrate the framework: “the identification of needs,” “the action planning,” “the slums engagement,” and “the action maintenance and assessment.” The conclusion reinforces the stimulus for the corporate social responsibility, the worship of citizenship, and the educational program. The partnership between the healthcare institution and the community can be improved by the sustainable operations proposal framework.

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Metadata
Title
A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships
Authors
Gláucya Daú
Annibal Scavarda
M. Sajid Khan
Sonja Sibila Lebe
Copyright Year
2020
DOI
https://doi.org/10.1007/978-3-030-23816-2_113