The paper presents a way of pluging a dialog system on a platform dedicated to eGovernment services. All platform modules are compliant with a central multi-lingual ontology used to represent both the domain knowledge - social care domain -, the semantic descriptions of services and the semantic indexing of documents. The dialog system is built as a multi-agent system in charge of responding to various types of users’ questions by querying the main modules of the platform and the ontology itself. The document shows some scenarios which illustrate some questions involving the discovery of services and the search of documents by respecting agents.
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- Adding Support to User Interaction in Egovernment Environment
Jean-Paul A. Barthès
- Springer Berlin Heidelberg
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